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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.2
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

August 26, 2021

Great customer service! Would absolutely recommend to anyone else who drives a Subaru. All the people were were very friendly and helpful and I really appreciated tht. More

by shannon.gasca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs, Jessy Lloyd
August 26, 2021

Dave in maintenance really cares about customers. Mechanic did not try to repair my cars problem and Dave made it a priority to get it done so I did need to make two trips but was given nice loaner c More

by CAROL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
August 26, 2021

I stop going to the Albany Subaru, and Oakland Subaru, had some dishonest from service Tech. Start going back when I heard Oakland have new management. More

by HUY.DANG877
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
August 26, 2021

Highly recommend this Subaru dealership for repairs -I worked with David and had a great experience! Everything was done very quickly, too! can’t recommend enough. More

by SubaruDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
August 26, 2021

Loved Chris, he made a bad day turnaround plus I want to buy a Toyota car now! I feel blessed to have him . Loss for more words. More

by Skinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kriss Pashinyan
August 26, 2021

Great service! Jessy was very helpful and made the process very seamless. I’d definitely recommend anyone to come here! I’ll be back for my next service! More

by emilypmcfadden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
August 26, 2021

There was a warm welcome, efficient sign in, and an effort to find a good discount with the coupons. Thank you for your service, and the explanation of services. More

by JCARROLLCRINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2021

Vern, "I just wanted to thank you for being so cool Vern, "I just wanted to thank you for being so cool about getting my car service, It looks great and I'm not embarrassed to drive it any more. Tha More

by thorahe
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2021

Friendly staff great customer service always knowledgeable and does their best to get the work done and the customer on their way in the quickest possible More

by la_h10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2021

Daniel is great to work with. He’s honest about what is needed. Other staff has been good too. Tried to work with sales staff and that was disappointing. More

by RTILOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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