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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
August 17, 2021
Kriss the advisor was super helpful from start to finish- arranged for my transportation and washed my car before pick up- very responsive and customer service arranged for my transportation and washed my car before pick up- very responsive and customer service More
by marthackelley
Verified CustomerEmployees Worked With
Kriss Pashinyan
August 17, 2021
Patrick was very welcoming. He made sure I knew what services were being done and also shared payment information. He made it clear that pay once you receive your car back services were being done and also shared payment information. He made it clear that pay once you receive your car back More
by RAMIREZNN7
Employees Worked With
August 17, 2021
Everyone was very nice and helpful, especially Patrick, the service writer. Car runs great. I can’t remember name of the woman in the cashier department, she was awesome, too. the service writer. Car runs great. I can’t remember name of the woman in the cashier department, she was awesome, too. More
by stevecompass
Employees Worked With
August 17, 2021
I was able to drop my car off without an appointment and get a service done before I got off work. Perfect location from the jobsite. get a service done before I got off work. Perfect location from the jobsite. More
by matthewmilor
Employees Worked With
August 17, 2021
Given a prompt appointment, the needed part was ordered and received in 2 days. Got another appointment when requested, part was installed in less than 2 hours; perfect. and received in 2 days. Got another appointment when requested, part was installed in less than 2 hours; perfect. More
by JRHCEPI
August 16, 2021
I appreciate the help of jimmy and the shuttle service given to customers. The service is good and I hope you can give us more discounts. Thanks a lot. given to customers. The service is good and I hope you can give us more discounts. Thanks a lot. More
by arnel.almonicar
Employees Worked With
Jimmy Luong
August 16, 2021
Kevin is the best.👌 He always looks out for the best interest of his customers. Suggestive without being pushy. It's a pleasure to work with him. interest of his customers. Suggestive without being pushy. It's a pleasure to work with him. More
by ZIPPYALAN
Employees Worked With
August 16, 2021
I take my car here for all scheduled maintenance. I’ve had a couple of issues with my car. This Subaru service center has helped me pay for these unexpected issues. They’ve rewarded me for being a loyal had a couple of issues with my car. This Subaru service center has helped me pay for these unexpected issues. They’ve rewarded me for being a loyal customer. More
by ylinhbui
August 16, 2021
At first, because of certain new employment I had some difficulties of getting my needs of financial rearrangement responded. It took weeks before good settlement happening now. difficulties of getting my needs of financial rearrangement responded. It took weeks before good settlement happening now. More
by T.KH.T
Employees Worked With
Richard Polk, Jimmy Luong
August 16, 2021
Jessy was very friendly and helpful. The car was done in a reasonable amount of time. They have coffee in the lobby if you choose to wait (not great coffee but what can you expect out of car service center a reasonable amount of time. They have coffee in the lobby if you choose to wait (not great coffee but what can you expect out of car service center free coffee?) They always fix my issues with the car More
by kennakfowler
Employees Worked With
Jessy Lloyd
