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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
August 15, 2021
I took my car in early without an appointment and they fit me in. After the staff sat in my car with me and showed me gadgets I hadn’t yet figured out myself. fit me in. After the staff sat in my car with me and showed me gadgets I hadn’t yet figured out myself. More
by ELLEN.SWITKES
Verified CustomerEmployees Worked With
Jessy Lloyd
August 15, 2021
The service person I worked with said I did not need a service for another 6 months even though the dash board says a service is due. I am confused?? service for another 6 months even though the dash board says a service is due. I am confused?? More
by abclandscaping
Employees Worked With
MUHAMMAD LODHI
August 15, 2021
They make up prices based on what they think they can charge. Quoted me $107.50 for key programming, then tried to charge my wife $215 when she took the car in. Zero integrity. charge. Quoted me $107.50 for key programming, then tried to charge my wife $215 when she took the car in. Zero integrity. More
by Michaeljmpuckett
Employees Worked With
August 15, 2021
The staff was extremely busy with too many cars and not enough machinists but they were courteous efficient and finished my car before the estimated time! enough machinists but they were courteous efficient and finished my car before the estimated time! More
by bmarie648
Employees Worked With
August 15, 2021
Great experience. Was great meeting the service advisor, Kriss, walked me through all post service reports and simply offered exception customer service. Would definitely recommend to friends. Kriss, walked me through all post service reports and simply offered exception customer service. Would definitely recommend to friends. More
by art
Employees Worked With
Kriss Pashinyan
August 15, 2021
The service rep. Kevin served us well. He took care of all our needs. We found him to knowledgeable and made recommendations accordingly. We will come back. all our needs. We found him to knowledgeable and made recommendations accordingly. We will come back. More
by SABARANI57
Employees Worked With
August 15, 2021
When I got home my gas milage gauge was turned off. I called to get it turned on and no on would help. Voicemail ignored! called to get it turned on and no on would help. Voicemail ignored! More
by Dissatisfied
Employees Worked With
Other Employees :
Not sure who I talked to and they offered no help.
August 15, 2021
Easy to schedule an appointment, fast service and professional workers. The only thing I don't like is when they insist on suggesting other maintenance to do. Other than that everything is good. professional workers. The only thing I don't like is when they insist on suggesting other maintenance to do. Other than that everything is good. More
by kh.sophiane
Employees Worked With
Kriss Pashinyan
August 15, 2021
Salesman was very good and knowledgeable about all vehicles. Inventory was very low but ended up buying 2nd/3rd choice. The process was very quick. vehicles. Inventory was very low but ended up buying 2nd/3rd choice. The process was very quick. More
by ozziem707
Employees Worked With
I don’t know salesman name.
