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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.2
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

August 14, 2021

Easy to get appointment. They addressed the problem and took care of basic maintenance. The car was ready when they predicted it would be. My questions were answered More

by shoshana66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
August 14, 2021

I have used downtown Toyota for more than 15 years, I have purchased three different types of automobiles.. the reason I use the dealership is for the service, over the years my service advisor have take More

by mrobinson1048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2021

I had a good experience purchasing a used car. Staff was friendly, helpful and transparent. I would recommend this dealership to others. I am happy with my car. More

by SCA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rony and new finance person both 5 star
August 13, 2021

Excellent customer service. In and out of the Oakland Subaru in an hour. I have visited several Subaru service departments and EXPRESS service is key to success!!! More

by redd43_sammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
August 13, 2021

Everyone was so efficient-the car ran noticeably smooth after the service—service was prompt and the agent was able to give an accurate estimate of time to get job Done More

by lauramu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2021

Kevin is very helpful and responsive in the service department. I appreciate his expertise.Vern has also helped me quite a bit in prior visits More

by nora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2021

the staff was very friendly, the facility was clean, and the service was completed earlier than i expected. i will come back for another appointment More

by dctrj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2021

Really fast turnaround, great communication, and customer support. I came in unexpectedly and everyone was very helpful. Car was ready the next day and the crew went above and beyond to get me back on the r More

by tristancrane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2021

All items requested were addressed and remedied. Received the discount from mailed con without any problems. Kevin also updated my customer profile with current information More

by LDNELSON80
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2021

Kevin Goh whom I assume is the Services Dept. Admin., is great at his job, as well as handling tasks in unison with great customer service, and tact. He’s polite, and so are those whom he works with. I neve More

by asia.stewart22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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