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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
August 12, 2021
Rich was extremely understanding and offered to make my situation right to install a 2’’ trailer hitch. I’ll be coming back to get the new aftermarket hitch installed. situation right to install a 2’’ trailer hitch. I’ll be coming back to get the new aftermarket hitch installed. More
by backer.aaron
Verified CustomerEmployees Worked With
Rich, David Jacobs
August 12, 2021
Would be 5 stars if they got the parts first time. I had to reschedule other day for the recall. Just like Toyota Hayward, showed up on the date and they told me they didn't have the parts for the recall to reschedule other day for the recall. Just like Toyota Hayward, showed up on the date and they told me they didn't have the parts for the recall. More
by C Kwan
Employees Worked With
August 12, 2021
Responsive, flexible and outstanding service. Very professional and friendly staff. Technically very competent. I highly recommend this dealership - the service manager who handled our on- site schedu professional and friendly staff. Technically very competent. I highly recommend this dealership - the service manager who handled our on- site scheduling and service was excellent- More
by Gordon Parry
Employees Worked With
Kriss Pashinyan
August 11, 2021
These guys gave me a quote, I showed up with a cashiers check, signed docs and drove the vehicle away. Great place to buy a car! No BS dealer. Marlon is awesome check, signed docs and drove the vehicle away. Great place to buy a car! No BS dealer. Marlon is awesome More
by Bill L
Employees Worked With
Marlon Brown
August 11, 2021
The only problem was a long line waiting for service so it took about 15-20 minutes for the technician to get to my car even though I had an appointment. It would be better to schedule fewer cars for the s it took about 15-20 minutes for the technician to get to my car even though I had an appointment. It would be better to schedule fewer cars for the same time slot. More
by crice6
Employees Worked With
August 11, 2021
Tech were fantastic .. kept my Car made sure safe ! Appointment guy not to good .. kept me waiting even though not on phone and no line! Appointment guy not to good .. kept me waiting even though not on phone and no line! More
by Caroline Elfving
Employees Worked With
Can’t remember but service people were very good !
August 11, 2021
I arrived a little late but service was good. Patrick was friendly and professional. Definitely would go back for the next service. Great job to the tech and advisor. friendly and professional. Definitely would go back for the next service. Great job to the tech and advisor. More
by Leevan Ignacio
Employees Worked With
August 11, 2021
The service was easy and straight forward. I came in and left the car for service without any hassles. I later received communication for pickup. Staff were friendly and accommodating over the entire proces left the car for service without any hassles. I later received communication for pickup. Staff were friendly and accommodating over the entire process. More
by RICHARD.G.YU
Employees Worked With
Jessy Lloyd
August 11, 2021
I was pleased with the pleasant and courteous manner of the young man, Jessy Lloyd, who worked with me when I arrived. He helped me with several things that aren’t part of the regular service (.e.g. gettin the young man, Jessy Lloyd, who worked with me when I arrived. He helped me with several things that aren’t part of the regular service (.e.g. getting the gps to “speak” to me) — that made my day! More
by schuerik
Employees Worked With
Jessy Lloyd
August 11, 2021
This is my first time here. I learned that they also provide Shutle. Patrick is very nice, friendly and helpful. I’d be back next time for sure :) provide Shutle. Patrick is very nice, friendly and helpful. I’d be back next time for sure :) More
by Jenny
Employees Worked With
