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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
Verified Customer
August 11, 2021
Patrick was A W E S O M E! He helped me to coordinate picking up my car. Super helpful and easy for pick up. picking up my car. Super helpful and easy for pick up. More
by heathergeggie
Employees Worked With
August 10, 2021
I was contacted to have my regular maintenance, and I appreciated the reminder to do so. The service was prompt and easy and the person I interacted with was professional and answered all of my questions appreciated the reminder to do so. The service was prompt and easy and the person I interacted with was professional and answered all of my questions. He also threw in a car wash, which I was very grateful for. More
by Katie
Employees Worked With
August 10, 2021
Friendly staff. Not pushy. Thoroughly enjoyed the service and very prompt updates via text. Would definitely come back just for this level of customer service. service and very prompt updates via text. Would definitely come back just for this level of customer service. More
by Alban.Ng
Employees Worked With
Jimmy Luong
August 10, 2021
The confirmation says appt at 4145 Broadway, but appt is actually on 27th St. That’s unacceptable. We went to the wrong location and had to get redirected; turns out this happens to a lot of people (no wond actually on 27th St. That’s unacceptable. We went to the wrong location and had to get redirected; turns out this happens to a lot of people (no wonder, given the confirmation email has the wrong address) but no one seemed to think there was a systemic issue that needed fixing on Subaru’s end. More
by jwhorton
Employees Worked With
Don’t remember
August 10, 2021
Service was done as requested and on time! Shuttle service was provided and information about tires, promotions, prices and installation were also available as requested! service was provided and information about tires, promotions, prices and installation were also available as requested! More
by ADONAIFERNANDES
Employees Worked With
Jimmy Luong
August 10, 2021
Jimmy is really helpful. 5 star! He help me get the full estimate for my windshield via email within one hour. So I can email it to my insurance company today. estimate for my windshield via email within one hour. So I can email it to my insurance company today. More
by FISHFANG
Employees Worked With
Jimmy Luong
August 10, 2021
Always a good experience and have used this garage for many years with all my toyotas—John Rowe has always been my go to person but this time Vern was very helpful many years with all my toyotas—John Rowe has always been my go to person but this time Vern was very helpful More
by ser49
Employees Worked With
August 10, 2021
Professional and clean shop. Very mindful of covid protocols. Car was ready when they said it would be. Relatively fast service. Nice to have a ride home while car was being serviced. protocols. Car was ready when they said it would be. Relatively fast service. Nice to have a ride home while car was being serviced. More
by nitacrow
Employees Worked With
