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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
August 10, 2021
Recommended service not really necessary, just to inflate bill. Should have made clear that cabin filter change and gas system treatment not necessary. I can get oil change and filter much cheaper elsewher bill. Should have made clear that cabin filter change and gas system treatment not necessary. I can get oil change and filter much cheaper elsewhere More
by sdong0
Verified CustomerEmployees Worked With
August 10, 2021
I would never return to service my Subaru and I will actively encourage all Subaru owners to not seek service at Downtown Subaru. Most of the staff is helpful but Jimmy needs to find another line of wo actively encourage all Subaru owners to not seek service at Downtown Subaru. Most of the staff is helpful but Jimmy needs to find another line of work. He views customers as an inconvenience. This is is my second experience with him. More
by bmcetchin
Employees Worked With
Jimmy Luong
August 09, 2021
Jessy was very helpful in explaining the components of the 60,000 mile service and giving us tips on scheduling our service. I also appreciate the Lyft rides and the efficiency of my service. the 60,000 mile service and giving us tips on scheduling our service. I also appreciate the Lyft rides and the efficiency of my service. More
by kyao16
Employees Worked With
Jessy
August 09, 2021
I was in the East Bay with family, decided to try to get 30,000 checkup on my Subaru. Downtown Subaru got me in within a few days, did an excellent and friendly job, thank you for making it so easy. 30,000 checkup on my Subaru. Downtown Subaru got me in within a few days, did an excellent and friendly job, thank you for making it so easy. More
by Lynnr8
Employees Worked With
Other Employees :
Everyone was helpful, esp the young service person
August 09, 2021
Mohamed was courteous and conscientious. Wait time was a little longer than expected, but he went over the results carefully at pickup and advised me clearly about what work needed to be done and pending little longer than expected, but he went over the results carefully at pickup and advised me clearly about what work needed to be done and pending replacements were clearly explained. More
by LIGHTFOOTMARK53
Employees Worked With
MUHAMMAD LODHI
August 09, 2021
Derick Mitchell helped us find the illusive RAV4 Hybrid, he will work with you on pricing and get you a good deal. Call ahead to make appointment. he will work with you on pricing and get you a good deal. Call ahead to make appointment. More
by amitb1
Employees Worked With
Derick Mitchell
August 08, 2021
When I walked in I was greeted and quickly helped. the service member provided me information on the different services available with no pressure to pick one. They consistently kept me updated about my c service member provided me information on the different services available with no pressure to pick one. They consistently kept me updated about my car. Great service! More
by Happyteacher
August 08, 2021
Great staff and pro mechanics. Everything was done quickly. Easy to make an appointment. Good location and facility. I would definitely use this service again. quickly. Easy to make an appointment. Good location and facility. I would definitely use this service again. More
by JAMIEFODENHOWELL
