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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.2
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

August 08, 2021

Over priced!! Was about 4 times the cost I was quoted with other toyota service centers. 700 in labor for 3 hours of work? I would not be recommending this location to anyone in the future. More

by Alex Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Hocter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faisal Zalmy
August 07, 2021

Kriss was extremely helpful and provided excellent customer service. He explained everything thoroughly and was prompt in getting my car back to me. I would strongly recommend him as a service depart More

by NICK.GREEN89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kriss , Faisal Zalmy
August 07, 2021

Easy to get a Quick appointment; work done as quoted (both time to do the job and the price ). Location is great for walking while waiting or perusing the “library” (that’s a good idea!) More

by michaelcweber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2021

Kris’s was fantastic. He reviewed my service needs so I knew what I was paying for. He also washed my car!!! I can’t more great things about Kriss More

by jesset1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kriss
August 07, 2021

This location has had consistent staff that are friendly, professional, and helpful. It’s nice being able to find a local place that I can trust. More

by shelby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
August 07, 2021

Very attentive and precise. Gave a clear estimate and provided transportation to and from my home. Thanks to Kevin Goh for setting things up quickly. More

by MELDEMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
August 07, 2021

Consistently good, especially Jimmy at the service department. I feel well taken care of. I am not sure why u insist to 25 words but you got the wrong person who worked with me ifuring my last visit. More

by AKCONSULT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Who is Brendan? I was working with Jimmy in the service department and give him 5 stars
August 06, 2021

Timely, helpful, informative, explained all work done and the paperwork. Very friendly and efficient. No long waits and everything done on the promised timetable. Nice sitting area. More

by maggierob9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kriss Pashinyan- the best!
August 06, 2021

IF I COULD GIVE ZERO STARS I WOULD. THE SERVICE I RECEIVED WAS HORRIBLE, AND I WAS HELPED BY THE ASSISTANT MANAGER KRISS PASHINYAN. WOW More

by Lack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kriss Pashinyan
August 06, 2021

Patrick was very very very knowledgeable and easy to work with, very nice as well. Subaru is pretty easy to get an appointment with too. More

by jazminlomtong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
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