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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.2
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

July 25, 2021

Serviceable atmosphere. Though I wish they would follow through on stickers show casing the next appointments. All in all friendly environment. Thanks for your service. More

by Melvyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not there any more
July 25, 2021

The service department does a great job of taking your concerns seriously and does everything they can to correctly diagnose your car’s issues. I appreciated having a technician ride along with me to expe More

by catachresis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
July 25, 2021

Kriss was awesome. Gave me a non-bias breakdown of my available options, great analysis of my vehicles status, great service and courteous. I did have to wait a bit when picking up due to lack of communi More

by vidadigna23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris , Faisal Zalmy
July 25, 2021

Knowledgeable, friendly, helpful both at intake, explaining possible considerations, efficient and kept me updated, made sure I understood what was being done, billing explained, and efficient deliv More

by eunicej1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
July 25, 2021

Service was absolutely fantastic! Love the staff here. They are always friendly, thorough, and efficient. My go to place for servicing my vehicle. Thanks again! More

by EMILYLAURENVANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
July 25, 2021

I got scammed .they are professional in ripping off customers. They added 3 more thousand dollars over the price for accessories they told me nothing about it. I really regret going there.they also ref More

by hisham elmorsi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vip manager. Jeff, Faisal Zalmy
July 24, 2021

The gentleman who helped me did a great job at getting my recall done in a short amount of time when I told him I needed to pick my kid up from camp and hadn’t planned enough time. I was truly grateful that More

by Meredith Orthwein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
July 24, 2021

I was very pleased that I was able to get my car all on my own. I didn't see a co-signer and they were able to do the financing before i drove all the way over. Greatly appreciated! More

by bianx99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR
July 24, 2021

The time for the inspection was a couple hours past the estimate (and this required pickup the next day) but staff was super friendly and I really appreciated the free ride back to my house while my car wa More

by ethannasr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
July 24, 2021

I don’t have anything to write here. It’s ridiculous to I don’t have anything to write here. It’s ridiculous to make this a mandatory question. What were you thinking you absolute muppets. Desperate. More

by No
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
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