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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
July 23, 2021
Responsive, good updates, clear descriptions of what needed to be done with estimates. I was given a loaned car with delivery to my home! I was very pleased with the service, my interactions and convers needed to be done with estimates. I was given a loaned car with delivery to my home! I was very pleased with the service, my interactions and conversations with Patrick, my service guy. I will continue to have my Subaru cared for at Downtown Subaru. More
by ostudios
Verified CustomerEmployees Worked With
Patrrick
July 23, 2021
Good guys down there, first class treatment from beginning to the end. I will never go anywhere else to service my vehicles again. Downtown is where it’s at! beginning to the end. I will never go anywhere else to service my vehicles again. Downtown is where it’s at! More
by BDM
Employees Worked With
Faisal Zalmy
July 23, 2021
Excellent prompt and effective service! I was quickly helped and Lucian informed me of the process and kept me informed. He provided great advice too that helped. helped and Lucian informed me of the process and kept me informed. He provided great advice too that helped. More
by Carriemcallen
Employees Worked With
Lucian
July 23, 2021
Great, fast, professional service. The staff were very knowledgeable and attentive to the needs of my car, definitely went the extra mile in terms of service. Happy to say, expectations were exceeded. knowledgeable and attentive to the needs of my car, definitely went the extra mile in terms of service. Happy to say, expectations were exceeded. More
by RTE490
Employees Worked With
Kevin Goh
July 23, 2021
Vern was a great service representative. There was a Vern was a great service representative. There was a discrepancy in the break lining numbers (typed and manual numbers) which made me question how c Vern was a great service representative. There was a discrepancy in the break lining numbers (typed and manual numbers) which made me question how careful the technicians were. Vern said it was a typo, but it should have been correct. More
by PNOHENLEY
Employees Worked With
Vern Chau
July 23, 2021
Good timely customer service. Technician appears to know what he is doing. Car drives quite well after service. Will be back for next service. Thanks. what he is doing. Car drives quite well after service. Will be back for next service. Thanks. More
by Barryquan
Employees Worked With
Service adviser and technician.
July 23, 2021
Since I purchased my car, July 2019. The service department has been great. Thus far no issues. Your sales and financial people different storey. Thanks department has been great. Thus far no issues. Your sales and financial people different storey. Thanks More
by wardrowena
Employees Worked With
Samuel De LA Pena
