Downtown Toyota-Subaru of Oakland

The time for the inspection was a couple hours past the estimate (and this required pickup the next day) but staff was super friendly and I really appreciated the free ride back to my house while my car wa estimate (and this required pickup the next day) but staff was super friendly and I really appreciated the free ride back to my house while my car was serviced More

I was very pleased that I was able to get my car all on my own. I didn't see a co-signer and they were able to do the financing before i drove all the way over. Greatly appreciated! my own. I didn't see a co-signer and they were able to do the financing before i drove all the way over. Greatly appreciated! More

The gentleman who helped me did a great job at getting my recall done in a short amount of time when I told him I needed to pick my kid up from camp and hadn’t planned enough time. I was truly grateful that recall done in a short amount of time when I told him I needed to pick my kid up from camp and hadn’t planned enough time. I was truly grateful that everyone worked hard to get the repair done faster than normal. A thousand thank yous! More

First appt ever at this dealership on 7/21 @ 8:45am. I got lost since I’ve never been to this dealership and live in Hayward. Finally got here at 9am and turns out, I had to wait 3.5hrs for an oil change got lost since I’ve never been to this dealership and live in Hayward. Finally got here at 9am and turns out, I had to wait 3.5hrs for an oil change!! The wait time seemed like it was for someone that walked in and requested an appointment. My entire morning was wasted waiting on a 20mins oil change! Never coming back to this dealership! More

The person that helped me was very courteous and helpful. Very easy to drop off car and friendly service for pick up and timely service Very easy to drop off car and friendly service for pick up and timely service More

Jeff was great to work with, and I’m really happy with the deal I got on an amazing Crosstrek. Highly recommend to anyone looking to lease a new car. the deal I got on an amazing Crosstrek. Highly recommend to anyone looking to lease a new car. More

Since I purchased my car, July 2019. The service department has been great. Thus far no issues. Your sales and financial people different storey. Thanks department has been great. Thus far no issues. Your sales and financial people different storey. Thanks More

Good timely customer service. Technician appears to know what he is doing. Car drives quite well after service. Will be back for next service. Thanks. what he is doing. Car drives quite well after service. Will be back for next service. Thanks. More

Vern was a great service representative. There was a Vern was a great service representative. There was a discrepancy in the break lining numbers (typed and manual numbers) which made me question how c Vern was a great service representative. There was a discrepancy in the break lining numbers (typed and manual numbers) which made me question how careful the technicians were. Vern said it was a typo, but it should have been correct. More

Good customer service and technical support time ok waiting area clean and nice places I like this ok ok hope will shop anytime for car waiting area clean and nice places I like this ok ok hope will shop anytime for car More