Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,975 reviews
July 22, 2021
Always nice people willing to explain any issues to me, always get my car back same day and they'll always make time to fit me in or reschedule. always get my car back same day and they'll always make time to fit me in or reschedule. More
by AL
Verified CustomerEmployees Worked With
Jimmy, Faisal Zalmy
July 21, 2021
Great service. Took care of my warranty items great and for free. They even got me transportation to and from the dealership, would recommend to anyone. Thanks guys! for free. They even got me transportation to and from the dealership, would recommend to anyone. Thanks guys! More
by kgkodachrome1
Employees Worked With
Service Employees
July 21, 2021
I once loved Toyota and was very proud to drive this brand of car. I paid off the car last year and tirelessly tried to get my GAP refund do me with no avail. Thus I have lost respect for the dealership brand of car. I paid off the car last year and tirelessly tried to get my GAP refund do me with no avail. Thus I have lost respect for the dealership. Still like the car but the customer service is no longer the quality it once was. More
by carolynwebb
Employees Worked With
Faisal Zalmy
July 21, 2021
Excellent service and very easy from start to finish. I got an appt right away. They arranged for shuttle service for me. I will go back for my next service. got an appt right away. They arranged for shuttle service for me. I will go back for my next service. More
by Amy
Employees Worked With
Jessy
July 21, 2021
David was really friendly and explained everything carefully. Good communication. I have no complaints except for the price, even though I was told that a 60,000 tune up was going to be pricey! carefully. Good communication. I have no complaints except for the price, even though I was told that a 60,000 tune up was going to be pricey! More
by jlmuschel
Employees Worked With
David
July 21, 2021
Kevin and the team are always very helpful, responsive and creative in looking for ways to address our issues quickly and affordably. They take care of their people. and creative in looking for ways to address our issues quickly and affordably. They take care of their people. More
by DPMADLER
Employees Worked With
Kevin Goh
July 21, 2021
Excellent, fast service on my recalls. In and out quickly. I appreciate the consideration of my time! Knowledgeable service advisor; didn’t try to upsell me on unwanted services, which I also appreci quickly. I appreciate the consideration of my time! Knowledgeable service advisor; didn’t try to upsell me on unwanted services, which I also appreciated. More
by SUBARUWA2
Employees Worked With
Patrick
July 21, 2021
Customer service is excellent! They are always pleasant and efficient. I will continue to bring my vehicle here for service even though the location is not especially convenient for me. and efficient. I will continue to bring my vehicle here for service even though the location is not especially convenient for me. More
by KRIS B
Employees Worked With
David, Faisal Zalmy
July 21, 2021
Reliable quality service. I travel a far distance to bring my car to this location. They are always courteous and professional. 25 words is a lot. bring my car to this location. They are always courteous and professional. 25 words is a lot. More
by amber.ronzitti
Employees Worked With
David
