Downtown Toyota-Subaru of Oakland

I have had great experiences with my visits thus far. Staff is very friendly! I also appreciate they don’t push BS services on me when I don’t need it like other dealerships Staff is very friendly! I also appreciate they don’t push BS services on me when I don’t need it like other dealerships More

Friendly, knowledgeable, reliable but need a complimentarycar wash service and vacuuming.I. I miss that aspect very much. Can we go to Toyota dealership instead so we can get car washed and va complimentarycar wash service and vacuuming.I. I miss that aspect very much. Can we go to Toyota dealership instead so we can get car washed and vacuumed after service More

Good service. No one called me back when message left to schedule appt. I miss the woman service manager. She was the best. Not having a woman in the leadership role in service dept makes me less likely to schedule appt. I miss the woman service manager. She was the best. Not having a woman in the leadership role in service dept makes me less likely to come here for service. More

On a road trip, had a problem. Called in from road was scheduled for as soon as I got back. Got me in and out. scheduled for as soon as I got back. Got me in and out. More

Excellent! Easy scheduling, prompt and thorough check-in, good communication, reliable service. Really like the facility - much, much better since they split from the Toyota service center. Onl check-in, good communication, reliable service. Really like the facility - much, much better since they split from the Toyota service center. Only issue is that I really, really don't like all of the sales calls I get now whenever I get service. Have tried multiple times to get them to stop, but they just keep coming. Seems to be out of the service dept. control. Very irritating. More

Very helpful staff! Got my car checked out after receiving some recall notices. Everything was quick and efficient and I felt very taken care of. receiving some recall notices. Everything was quick and efficient and I felt very taken care of. More

Great experience overall. The team was prompt in greeting me when I arrived. David helped me this time and he was very friendly and quick in checking me in. The service was quick and I appreciated the transp me when I arrived. David helped me this time and he was very friendly and quick in checking me in. The service was quick and I appreciated the transparency with timing. More

I am very pleased with service I received. From the courtesy transportation, to the kind attitude I was treated with professionalism and respect. I would definitely recommend the service department fo courtesy transportation, to the kind attitude I was treated with professionalism and respect. I would definitely recommend the service department for your auto service needs. Much thanks!! More

I was standing second in line while the service agent was serving the first person in line. However, a woman pulls up with her car and the service agent serves her next instead of me. This is unprofessional serving the first person in line. However, a woman pulls up with her car and the service agent serves her next instead of me. This is unprofessional service. I also had an appointment scheduled. I ask the service agent if the woman had an appointment but the service agent said the woman didn’t have one. This is unprofessional and disrespectful to your customers. More

Service guy was nice but it would have been better if he went through my service with me instead of just telling me to sign and handed me the key when i went to pick up my car. went through my service with me instead of just telling me to sign and handed me the key when i went to pick up my car. More