Downtown Toyota-Subaru of Oakland

Jimmy was very helpful and kind. He helped me access a voucher and discount for the service on my car. All communication was clear and quick. Thank you! voucher and discount for the service on my car. All communication was clear and quick. Thank you! More

The service was great and the people were super helpful. They even stayed a few minutes late when I was running behind to get my car. They even stayed a few minutes late when I was running behind to get my car. More

The staff and service advisor are friendly and professional. The service and maintenance was done efficiently and kept the wait time under 2 hours as promised (I was waited at the lounge and able professional. The service and maintenance was done efficiently and kept the wait time under 2 hours as promised (I was waited at the lounge and able to do some work) More

Excellent! The agent is very good during the test drive and willing to negotiate for a price we both feel very good and got the deal done. and willing to negotiate for a price we both feel very good and got the deal done. More

The customer service is great..They also give ne up to date unfo about the car..that makes me feel I'm driving a safe vehicle..The young man that signs you in is professional and cordial he makes you want date unfo about the car..that makes me feel I'm driving a safe vehicle..The young man that signs you in is professional and cordial he makes you want to come back to Toyota and I do...Thank You.. More

Service Advisor Kevin Goh was excellent in helping me get the significant repair that I suddenly needed yesterday for my Toyota Prius. This feedback is only for Downtown Auto Center; it is not for the intern the significant repair that I suddenly needed yesterday for my Toyota Prius. This feedback is only for Downtown Auto Center; it is not for the internet. More

This is by far the worst experience I’ve ever had. They lied about having a car on their floor when they didn’t. This is important because we picked them over a dealership that honestly told us that they c lied about having a car on their floor when they didn’t. This is important because we picked them over a dealership that honestly told us that they couldn’t have the car we wanted sourced until the end of the month. So they clearly misrepresented a competitive advantage they didn’t have. We decided to go through with the purchase anyway and made the full down payment for it on their promise that the car would be delivered in 2-3 days. But despite several follow ups over many days, we haven’t received the vehicle, but not even a receipt for the down payment. My biggest regret in this purchase would be picking this dealership over a more transparent competitor. I would never recommend their services to anyone. Each person in the dealership needs to take trainings in professional ethics. More

A nice friendly service center in the heart of downtown Oakland! They will get you in and out with great service and no hassle. I was able to work on my laptop in the lounge area. It's also near a good Kor Oakland! They will get you in and out with great service and no hassle. I was able to work on my laptop in the lounge area. It's also near a good Korean spot. I have an office in Emeryville so this location is awesome! More

Great work and done quickly. Staff was very friendly and communication was often and clear. They made sure we were aware of costs before doing any work. communication was often and clear. They made sure we were aware of costs before doing any work. More

We had a great experience! Traded in our hatchback for a venza and couldnt be happier about purchasing from downtown oakland toyota! Highly recommend them! venza and couldnt be happier about purchasing from downtown oakland toyota! Highly recommend them! More