Downtown Toyota-Subaru of Oakland

I only deal with the service center. Kevin Goh is the best there is. I live closer to the Coliseum dealership but go to downtown Toyota solely because of Kevin. best there is. I live closer to the Coliseum dealership but go to downtown Toyota solely because of Kevin. More

Exceptional servicing of my Prius. Kevin Goh is the consummate professional, going above and beyond to make sure my car is taken care of properly. consummate professional, going above and beyond to make sure my car is taken care of properly. More

Excellent easy service. I usually don’t write reviews Excellent easy service. I usually don’t write reviews when I am super happy but I wanted to balance things out since I’m sure you only hear from dis Excellent easy service. I usually don’t write reviews when I am super happy but I wanted to balance things out since I’m sure you only hear from disgruntled customers. Friendly fast service:) More

Work was done sooner than expected. Very friendly and polite service advisor. Brought in for recall issues and they fixed that and did regular service. polite service advisor. Brought in for recall issues and they fixed that and did regular service. More

Very professional and courteous.. great service and efficient...didn’t have to wait all day for a deal and paperwork.. would definitely come back again efficient...didn’t have to wait all day for a deal and paperwork.. would definitely come back again More

Will Snow was Professional, Patient & courteous & most of all a Great Listener. extremely Key in assisting while making our purchase. We would highly recommend Oakland Toyota all a Great Listener. extremely Key in assisting while making our purchase. We would highly recommend Oakland Toyota More

Didn’t wash the car, weren’t upfront about it. Would have choose. Another dealership if known. Reported issue with AC drain being clogged and how I removed a panel (laying in front seat) asked to check. choose. Another dealership if known. Reported issue with AC drain being clogged and how I removed a panel (laying in front seat) asked to check. Didn’t check and didn’t install cover. Mentioned windshield auto stop safety at times prevents closure of window. Was told to clean rubber seal. Why not just clean as part of service. Friendly staff. Quick turnaround More

Efficient, friendly, helpful. Customer service on phone & on-site was quick & accurate. 3 people helped me onsite, all were welcoming & proficient. Everything completed on time. on-site was quick & accurate. 3 people helped me onsite, all were welcoming & proficient. Everything completed on time. More

Professional and friendly staff. I dropped my car for an oil change, and as it was promised it was done in 3 hours. Mr. Luong was very helpful and nice. oil change, and as it was promised it was done in 3 hours. Mr. Luong was very helpful and nice. More

Kevin was great. They got me in quickly, ordered a needed part and were able to get my car back to me the next morning. They let me know what I would need next time, but said it could wait 6 months rather th part and were able to get my car back to me the next morning. They let me know what I would need next time, but said it could wait 6 months rather then trying to push it immediately. My car was washed, and the shuttle driver was courteous and respectful. Great experience overall. More