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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,978 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,978 reviews
July 17, 2021
Efficient, friendly, helpful. Customer service on phone & on-site was quick & accurate. 3 people helped me onsite, all were welcoming & proficient. Everything completed on time. on-site was quick & accurate. 3 people helped me onsite, all were welcoming & proficient. Everything completed on time. More
by crkasparek91
Verified CustomerEmployees Worked With
Jesse, David, Patrick
July 17, 2021
Professional and friendly staff. I dropped my car for an oil change, and as it was promised it was done in 3 hours. Mr. Luong was very helpful and nice. oil change, and as it was promised it was done in 3 hours. Mr. Luong was very helpful and nice. More
by edimo8285
Employees Worked With
Jimmy Luong
July 17, 2021
Kevin was great. They got me in quickly, ordered a needed part and were able to get my car back to me the next morning. They let me know what I would need next time, but said it could wait 6 months rather th part and were able to get my car back to me the next morning. They let me know what I would need next time, but said it could wait 6 months rather then trying to push it immediately. My car was washed, and the shuttle driver was courteous and respectful. Great experience overall. More
by JOSAIA
Employees Worked With
Kevin
July 17, 2021
Patrick was very helpful and friendly. He called to update me several times. Service was done in a reasonable amount of time considering my car cam in towed. update me several times. Service was done in a reasonable amount of time considering my car cam in towed. More
by POLLO.DIGI90
Employees Worked With
Patrick
July 17, 2021
Easy to schedule an appointment that works for me. The service department is very friendly they take their time and it’s just a great experience. service department is very friendly they take their time and it’s just a great experience. More
by amylaurence101
Employees Worked With
Jessy, Faisal Zalmy
July 17, 2021
Appreciate the advice of my service provider Daniel Pena-Marquez! He answered all of my questions in regards to service descriptions and costs of my 90,000 check up. I felt confident in his knowledge o Pena-Marquez! He answered all of my questions in regards to service descriptions and costs of my 90,000 check up. I felt confident in his knowledge of the services offered and how it impacted the car performance. He double checked the technicians work as some numbers seemed off and he stayed late to insure the work on my car was completed by end of day. Highly recommend the service and can’t say enough about how great Daniel was in making it a great experience More
by JSELOR1
Employees Worked With
Daniel Pena-Marquez, Faisal Zalmy
July 17, 2021
Jessy was really nice and they made a real effort to service my vehicle (new tire) the same day, even though they were very busy that day and had a few service people call out sick. service my vehicle (new tire) the same day, even though they were very busy that day and had a few service people call out sick. More
by ali.m.d
Employees Worked With
Jessy
July 16, 2021
A very well organized and friendly organization. The service people kept me advised of the status of parts which had to be ordered to repair my vehicle. service people kept me advised of the status of parts which had to be ordered to repair my vehicle. More
by Rdcsf1102
Employees Worked With
Patrick, Faisal Zalmy
