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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
July 16, 2021
My experience was pleasant, efficient, and worthy of returning. I was glad to receive the help that I did. I will certainly recommend this dealership to others. returning. I was glad to receive the help that I did. I will certainly recommend this dealership to others. More
by naprucha
Verified CustomerEmployees Worked With
Faisal Zalmy
July 15, 2021
Really appreciate Jesse’s very kind attention to my questions and to understanding we needed the car for a trip the same day. He was very professional. 💌heart thanks ,Lynn questions and to understanding we needed the car for a trip the same day. He was very professional. 💌heart thanks ,Lynn More
by ARTPLAY
Employees Worked With
Jesse
July 15, 2021
Mr. Kevin Goh is the most attentive, courteous and responsible service manager that I have ever encountered at a dealership, anywhere. My Prius's catalytic converter was stolen and, of course, the responsible service manager that I have ever encountered at a dealership, anywhere. My Prius's catalytic converter was stolen and, of course, the experience was stressful. Mr. Goh called me several times to keep me informed. This gentleman was sincerely concerned that I be satisfied with the service at Downtown Toyota. Also, the car had electrical problems that Mr. Goh had fixed right away. Mr. Goh even returned my Prius freshly washed and with the interior vacuumed. I will not hesitate to return to Downtown Toyota and recommend the dealership because of Mr. Goh's responsible service. More
by MJC01
Employees Worked With
Kevin Goh
July 15, 2021
Great service experience! Will be happy to come back for my next service! 5k maintenance that took about a hour and a half with a full inspection! my next service! 5k maintenance that took about a hour and a half with a full inspection! More
by HOCTERBRANDON
Employees Worked With
Faisal Zalmy
July 15, 2021
Very friendly staff , professional, efficient very good very good Thank you everybody Very happy customer Great location 5 starts Will recommend Will come again for sure very good Thank you everybody Very happy customer Great location 5 starts Will recommend Will come again for sure More
by WZ
Employees Worked With
Faisal Zalmy
July 15, 2021
Great team! Wry helpful and kind service reps.Would Great team! Wry helpful and kind service reps. Would visit again. Really like the promotion email to alert me discounts for my services. Easy appo Great team! Wry helpful and kind service reps. Would visit again. Really like the promotion email to alert me discounts for my services. Easy appointment set up! More
by tkimstudio
Employees Worked With
Faisal Zalmy
July 15, 2021
Happy to have the car cleaned. Service was completed quickly with a courtesy call. Why don't you guys get a waiting room? You have a sign for one, but no waiting room. quickly with a courtesy call. Why don't you guys get a waiting room? You have a sign for one, but no waiting room. More
by alexanimashaun
Employees Worked With
Kevin
