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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
July 08, 2021
I’m truly pleased with Down Town Toyota. I drive 60 miles to get my Toyota serviced . I’ve been a customer for over 19 years. John has taken care of me for that time. He’s the best.! to get my Toyota serviced . I’ve been a customer for over 19 years. John has taken care of me for that time. He’s the best.! More
by JAMESH_HASKINS
Verified CustomerEmployees Worked With
John, Faisal Zalmy
July 07, 2021
Once we were able to speak to someone after reception, everything went smoothly. Our salesperson didn't pressure us in any way and instead focused on our needs. I went in expecting to further research my everything went smoothly. Our salesperson didn't pressure us in any way and instead focused on our needs. I went in expecting to further research my options and left with a car. They were great. More
by dovalle32
Employees Worked With
Derek Mitchell (5 stars), Faisal Zalmy
July 07, 2021
We came in to seek advice and was recommended to get $2000 worth of service and was fine with the 5k service for $240. I got it checked elsewhere and they missed radiator needing to be replaced.don’t re $2000 worth of service and was fine with the 5k service for $240. I got it checked elsewhere and they missed radiator needing to be replaced.don’t recommend unless you don’t mind paying more than you need. More
by LLdsmom
Employees Worked With
Asian male, Faisal Zalmy
July 07, 2021
Convenient location, with a friendly, professional and courteous staff. Excellent customer service, coupled with ease of communication via the MySubaru app. Also, the rides offered to and from the servic courteous staff. Excellent customer service, coupled with ease of communication via the MySubaru app. Also, the rides offered to and from the service center via Lyft, are tremendously convenient. More
by hoytoak
Employees Worked With
Faisal Zalmy
July 07, 2021
I needed immediate help w a nail in a tire as I was going away for holiday. I WAS STRESSED! Service advisor took care of me in very short time and I was on my wayZ meh was clear, concise, empathetic to my o away for holiday. I WAS STRESSED! Service advisor took care of me in very short time and I was on my wayZ meh was clear, concise, empathetic to my own stress and got me out in record time👍👍👍👍👏👏👏👏 More
by FAKEOGH
Employees Worked With
Service person on sat july 3
July 07, 2021
My service rep, David, was a pleasure to work with. The car came back around the projected time and the shuttle service was a breeze. Would come back. car came back around the projected time and the shuttle service was a breeze. Would come back. More
by Alex
Employees Worked With
David, Faisal Zalmy
July 07, 2021
Good staff although does not give room to negotiate at all. Would have been nice to get a little freebie for choosing over others. I was given a little freebie by a dealer when I purchased my car not too all. Would have been nice to get a little freebie for choosing over others. I was given a little freebie by a dealer when I purchased my car not too long ago. More
by PM
Employees Worked With
Faisal Zalmy
July 07, 2021
Quick and Great customer services! I highly recommend this service shop. I am always happy with the quality of their work. Thank you so much! this service shop. I am always happy with the quality of their work. Thank you so much! More
by sugieiko
Employees Worked With
Jimmy, Faisal Zalmy
