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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

April 08, 2023

I am a long time customer here, maybe 1990. The first time I came was because it was conveniently located close to work. But the service eventually won me over. I got to know the names of the More

by wenster4448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2023

Conveniently here in Oakland. Feels hit and miss in terms of level of attention; how busy they are plus all the supply chain impacts influences service and customer service. More

by PTOWNER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

They addressed our needs and stayed in touch throughout the process. Also, they met our needs and did not try to oversell any option or feature. More

by TKWAGNER2000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derick Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tariq Hamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan "JD" Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

Was able to repair defect on my Rav 4 hybrid that did not allow me to fill the gas tank More

by carlsonj46391
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Duke
April 07, 2023

Junior from the sales team helped us make the deal to buy the car and model we wanted, we are grateful he was able to understand our needs, mediate and meet our budget. We enjoyed completing the paperwork More

by irene.acerbi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan "JD" Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

irene.acerbi responded

Thank you

April 06, 2023

It was great. Good service nice people, and really helpful. Even if its a company car and its pin in the *** to have the paperwork done More

by quentin.payan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

Bryce is a great service provider and has squeezed me in twice for emergencies! He deserves a medal—or a big raise More

by EHLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

Good people customer service is good Will always respect the staff at all time communication is excellent as well More

by dtmiller1502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Very efficient service. I would come back again. The pick up and drop off system from my home was very convenient. More

by DENISE.E.VILLANUEVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Great service advisor and service. Super Friendly team with prompt responses by phone . Nice clean space. More

by NLEE91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Narinder
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