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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.2
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

July 06, 2021

Patrick was quick and sensitive to my needs. I didn't want all the recommended services and he kindly went through the list to trim it down. Great service. More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
July 06, 2021

I was kept informed of mechanical issues with my vehicle. The repairs were completed with some cost containment which I appreciated. Kevin always remembers my name when I bring a car in for service. More

by FLYRIGHT53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
July 06, 2021

The service that was provided was as expected and the team members were helpful and professional. My car was done at the estimated time. No complaints. More

by bnyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
July 05, 2021

MY Sales Contact and negotiator was Jeff Wiest. He was very attentive to my needs and very accommodating , especially when I told him i got a quote from True Car.com. He was very patient in my negotiation More

by Albert ADS 59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul ferozy
July 05, 2021

Standard vehicle check in. I did have an issue with my battery just a few weeks after the check in. Not sure the reason but I think a recommendation to change the battery was probably warranted. More

by davidgrays.sf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
July 04, 2021

I've been a long time customer of downtown Toyota since buying my 2012 prius. Service has always been A+! More

by HARVELLPRISCILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
July 04, 2021

The two gentlemen I talked to set up an appointment were professional and extremely helpful. My only issue is that whoever serviced my car forgot to update the sticker showing my next oil service. Now I hav More

by DANIAZ.NERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Faisal Zalmy
July 04, 2021

Been buying and servicing our cars, here, for more than twenty-five years. We have never, in all that time, felt like we weren't served well. More

by bevanv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
July 04, 2021

Fast, polite, and efficient! Everything I could want. Car is riding smooth after service and things actually wrapped up sooner than expected. I’m very pleased. More

by jcsinckler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
July 04, 2021

I have only been about 4 time and all ha e been a great experience staff is very helpful, friendly and professional willing to go More

by greensk09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All I know is service department worked with many , Faisal Zalmy
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