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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
July 04, 2021
Kevin Goh always takes care of everything for me! He is trustworthy and makes certain that everything is done properly. My neighbors and I always use Kevin trustworthy and makes certain that everything is done properly. My neighbors and I always use Kevin More
by DONNAJ3527
Verified CustomerEmployees Worked With
Kevin Goh
July 04, 2021
Reggie is a super star! He is always friendly and super helpful we really appreciate his stellar customer service. He has gone above and beyond over the years helpful we really appreciate his stellar customer service. He has gone above and beyond over the years More
by melissajohnson.oakland
Employees Worked With
Reggie, Faisal Zalmy
July 04, 2021
When I got my car back from the last service the driver door and front corner panel were no longer lined up evenly. The service manager is working with me to fix the problem. door and front corner panel were no longer lined up evenly. The service manager is working with me to fix the problem. More
by ewpschlueter
Employees Worked With
Rich somebody, David somebody
July 04, 2021
I had a great experience getting my car serviced here. Patrick was one of the best service people I have worked with. Had a significant number of parts of my car that needed to be serviced, so it was expe Patrick was one of the best service people I have worked with. Had a significant number of parts of my car that needed to be serviced, so it was expensive, but the service team was so good, I know it was worth it! More
by jlev
Employees Worked With
Patrick
July 04, 2021
My service advisor (rep) was friendly, helpful, and direct. He didn’t try to up-sell me and they even got my car to me hours earlier than I had learned to expect from previous visits. direct. He didn’t try to up-sell me and they even got my car to me hours earlier than I had learned to expect from previous visits. More
by Deekohz
Employees Worked With
Faisal Zalmy
July 04, 2021
The staff we’re friendly and helpful. Answered my questions quickly and explained everything to me. Also helped with my Lyft to drop me off and pick me up. questions quickly and explained everything to me. Also helped with my Lyft to drop me off and pick me up. More
by margaritamollie.martinez
Employees Worked With
Mayra And Patrick
July 04, 2021
Awesome once again! Every time I come, I am always treated with great service. The team makes sure I always get in and out as fast as possible. I love coming to this particular service center treated with great service. The team makes sure I always get in and out as fast as possible. I love coming to this particular service center More
by jcnguyen5
Employees Worked With
Faisal Zalmy
July 04, 2021
Waited in my car for 15 minutes for anyone to acknowledge I was there on arrival. No other customers were waiting. While waiting for my service I could hear the employees talking amongst themselves, and comp I was there on arrival. No other customers were waiting. While waiting for my service I could hear the employees talking amongst themselves, and complaining endlessly about their customers. Waited 45 minutes after my car was completed, and parked outside, and finally approached someone to find out if my car was done. Obviously it was. The shop was not busy, so there was no excuse.. other than the employees doing things other than working. Pretty bad. Will not go back. More
by T
Employees Worked With
Faisal Zalmy
