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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
Verified Customer
June 27, 2021
Intake was quick and courteousCar was finished and ready Intake was quick and courteous Car was finished and ready in a reasonable amount of time. Intake was quick and courteous Car was finished and ready in a reasonable amount of time. More
by leebrenkman
Employees Worked With
Billy the Service Writer
June 27, 2021
Service was friendly and professional. Kevin Goh did the intake for my truck. He explained everything completely and clearly. Was personable but not overly so, and made the experience pleasant and .friendly intake for my truck. He explained everything completely and clearly. Was personable but not overly so, and made the experience pleasant and .friendly More
by riversmithr
Employees Worked With
Kevin Goh
June 27, 2021
Very convenient. Good service. My only criticism is that the service department should have alerted me to the need for an alignment on my car before my tires were ruined at 22,000 miles. the service department should have alerted me to the need for an alignment on my car before my tires were ruined at 22,000 miles. More
by ncbristol
Employees Worked With
Faisal Zalmy
June 27, 2021
Jesse the service manager makes our experience very comfortable and always is considerate, very good at sharing his Suburu experience. Car was done on time and we left feeling very grateful for your se comfortable and always is considerate, very good at sharing his Suburu experience. Car was done on time and we left feeling very grateful for your service. More
by Stevejgm
Employees Worked With
Jesse
June 27, 2021
Went to Oakland Toyota with my wife to purchase a Camry Nightshade, met Richard Polk the salesman. Richard was an awesome person, very professional, easy to talk too, respectful and courteous. Can’t say e Nightshade, met Richard Polk the salesman. Richard was an awesome person, very professional, easy to talk too, respectful and courteous. Can’t say enough good things about him. This place was busy, even the finance person was very nice and respectful. We would go back for another purchase. More
by Rbiete
Employees Worked With
Richard Polk
June 27, 2021
Downtown Toyota-Subaru was the first dealership that called me back…the early bird gets the worm! I’m driving a nice new Subaru Outback. Absolutely love it! I was greeted by Ashton the receptionist w called me back…the early bird gets the worm! I’m driving a nice new Subaru Outback. Absolutely love it! I was greeted by Ashton the receptionist with a nice friendly smile and she introduced me to Kevin my salesman. He was very thorough in taking his time to show me everything step by step. I enjoyed his great sense of humor. Abbey in finance carefully explained all the necessary documents needed to be signed! So next time you’re ready for a new vehicle get with Kevin! Thanks Downtown Toyota Subaru More
by Sherie
Employees Worked With
Kevin, Abby and Ashton , Faisal Zalmy
