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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.2
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

June 22, 2021

Excellent customer service. Service advisor was very helpful and accommodating to my request. More

by bruceerway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rowe
June 22, 2021

Thank you I appreciated how supportive you were when my engine died. You made a bad situation copeable. More

by Robin Lovell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David jacobs, Faisal Zalmy
June 22, 2021

Since my first subaru, 6 years ago, this is the only place I’ll get serviced. Love the staff, they are always friendly, helpful and accommodating. Each time I drop off and pick up my vehicle, always get More

by halimcoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy, Jimmy
June 22, 2021

Daniel is always very friendly and helpful. He explains all the details and gives me a heads up about what maintenance/service I may need soon. Its so nice being able to take my car to a place I trust and More

by DANIDWYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel (service)
June 22, 2021

Best service experience and in general customer service ever, so informative and friendly! Really appreciated the above and beyond help. More

by 1KIMTHILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
June 22, 2021

Daniel did a great job! Helpful , polite and car runs well More

by andrewc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
June 21, 2021

Got it fixed in 1 day! Listened to my concerns, diagnosed the problem, tested everything, and returned my car in the same day! Very easy! More

by amylewis1034
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
June 21, 2021

Classic old school dealer: won't answer questions in straight manner; deceptive approach to selling; projects shadiness. Very unappealing to do business with. Pushed us to better-rated Bay Area dealer More

by Klee
Recommend Dealer
No
Employees Worked With
Ashland
June 21, 2021

Had normal service upkeep. Happy to have the service team reach out to set up the appointment and address thing to keep me safely running well. More

by mshakoor9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
June 21, 2021

Overall generally very good service. Experienced a long time checking out, but they were short staffed that day More

by jayashford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
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