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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
June 16, 2021
Made an emergency call on my way to work about tire with low pressure. Rich’s team removed the nail, patched the tire and got me back on the road within an hour. I was able to work from the waiting room wit low pressure. Rich’s team removed the nail, patched the tire and got me back on the road within an hour. I was able to work from the waiting room with free WiFi. Thanks downtown auto center for a saving the day! More
by katejanerowe
Verified CustomerEmployees Worked With
Richard Deeds, Faisal Zalmy
June 16, 2021
Employees are friendly. Their service and repair department is very busy but they try to help you as soon as you drive in. They have a good system. department is very busy but they try to help you as soon as you drive in. They have a good system. More
by DMUMEKI
Employees Worked With
I don’t remember the guy’s name. But he was the only one I worked with.
June 16, 2021
A+ customer service and reliable brake service for Toyota: reception was quick and friend. The brake is quiet and smooth after the pad replacement. My car is like new again. Toyota: reception was quick and friend. The brake is quiet and smooth after the pad replacement. My car is like new again. More
by FJ Fans
Employees Worked With
Kevin
June 16, 2021
The staff were friendly and professional, but not as organized, prompt, and attentive as the Fremont Subaru service center where I usually take my car. Fremont Subaru also provides a complimentary car w organized, prompt, and attentive as the Fremont Subaru service center where I usually take my car. Fremont Subaru also provides a complimentary car wash after service, which is a nice touch. I also would have appreciated a bit more detail on what was going to be done and why. More
by dct-subaru
Employees Worked With
Faisal Zalmy
June 16, 2021
Great service !! Great experience the only thing is that takes to long abs no available loaner . But over all its always a good. Experience. May b a little music in t waiting room next time . takes to long abs no available loaner . But over all its always a good. Experience. May b a little music in t waiting room next time . More
by Judy Herrera
Employees Worked With
Faisal Zalmy
June 16, 2021
Posted a price and confirmed over phone several times, and did not honor my price, not even close. My salesman was great, but according to the manager they would not honor my price. And wouldnt even do an and did not honor my price, not even close. My salesman was great, but according to the manager they would not honor my price. And wouldnt even do anything to help mitigate the extra 5+ thousand they charged me over the price i was givin. More
by 9rgang
Employees Worked With
Faisal Zalmy
June 16, 2021
Kevin Goh was very helpful and knowledgeable regarding the maintenance work due for my 2007 model Camry Hybrid, based on its age and and the mileage driven. The courtesy van was very much appreciated. the maintenance work due for my 2007 model Camry Hybrid, based on its age and and the mileage driven. The courtesy van was very much appreciated. More
by JOEL.SIMON
Employees Worked With
Kevin Goh
June 15, 2021
Excellent staff. Easy to work with. Good manners and sense of humor. Really liked the sales Rep. Very Happy with my purchase. Thank You very much. sense of humor. Really liked the sales Rep. Very Happy with my purchase. Thank You very much. More
by boonache
Employees Worked With
Joshua
