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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
June 15, 2021
Second time here and they never disappoint. Customer service and actual service are spot on. Also, the service was estimated for 2-3 hours and they had everything ready in an hour and a half. Thanks Dow service and actual service are spot on. Also, the service was estimated for 2-3 hours and they had everything ready in an hour and a half. Thanks Downtown Toyota!! More
by KEVINTRAN113
Verified CustomerEmployees Worked With
Kevin, Faisal Zalmy
June 15, 2021
Very easy and quick. I was very satisfied. I would came here to take care of a recall issue. The staff was very professional and the work was completed quicker than promised. here to take care of a recall issue. The staff was very professional and the work was completed quicker than promised. More
by DAVIDMORRISBROWN
Employees Worked With
Faisal Zalmy
June 15, 2021
John at downtown toyota really took care of the car and went the extra mile on some issues I pointed out. Car was finished right on time and they communicated well at each step. Couldn't be happier with th went the extra mile on some issues I pointed out. Car was finished right on time and they communicated well at each step. Couldn't be happier with the service! More
by seankell100
Employees Worked With
John, assistant manager, service dept
June 14, 2021
Well I have been using their services for a few years now, There services are good ,fast and convenient. Yes I would definitely recommend others to go there. now, There services are good ,fast and convenient. Yes I would definitely recommend others to go there. More
by sandykaye61
Employees Worked With
Faisal Zalmy
June 14, 2021
Terrible experienced. Waiting for more than 8hrs for our new Sequoia Limited Edition to be delivered. We even offered to go home after we signed the deal and come back to pickup the car the next day. No the new Sequoia Limited Edition to be delivered. We even offered to go home after we signed the deal and come back to pickup the car the next day. No they kept telling us it will be here soon. They also came up with many stupid excuses for why the car is not there yet. The worst part is when they charged you almost $900 for transferring the car. They ripped me off. And lastly my husband has to uber home because the car never got there that evening. More
by Lupita
Employees Worked With
Faisal Zalmy
June 14, 2021
Jimmy Luong and Richard deeds really know customer service inside ans d out. I always feel good about having my car serviced at downtown subaru. Thanks guys. service inside ans d out. I always feel good about having my car serviced at downtown subaru. Thanks guys. More
by Mcleuwrx2013
Employees Worked With
Jimmy Luong and Richard deeds
June 14, 2021
Kevin Goh was awesome. Courteous, attentive, followed thru with what he said he would do. It was my first experience at a car service department in over 10 years. Kevin really made it easy! thru with what he said he would do. It was my first experience at a car service department in over 10 years. Kevin really made it easy! More
by StacyK
Employees Worked With
Kevin Goh
June 14, 2021
Very great service! They did well with communicating my problems to me and fitting me in very last minute. I was very impressed with this location as I have not had the same service elsewhere in the past problems to me and fitting me in very last minute. I was very impressed with this location as I have not had the same service elsewhere in the past More
by JULIANNASUMMER
Employees Worked With
Kevin
