Downtown Toyota-Subaru of Oakland

Dealer adds on extras at a hefty price. They were aggressive and rude about removing the LoJack system they installed. They didn’t show me how to set it up for myself, and were not budging to accommo aggressive and rude about removing the LoJack system they installed. They didn’t show me how to set it up for myself, and were not budging to accommodate my needs. What they advertise to you online comes with a lot of markups and as you discuss those markups with the salesman they get rude and aggressive. More

I am a satisfied customer. Kevin Hong, the salesperson, provided very friendly and attentive service and assisted me with the purchase of a new Toyota within my budget and at an excellent price. This is a provided very friendly and attentive service and assisted me with the purchase of a new Toyota within my budget and at an excellent price. This is a five star dealership. More

Kevin is one of the most thoughtful and personal reps I have ever worked with. His relationship is what would make me return to buy our next car. have ever worked with. His relationship is what would make me return to buy our next car. More

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Service was great but I feel bad for the customer service people working in that dingy space. The waiting area is depressing and not a place I want to wait in. people working in that dingy space. The waiting area is depressing and not a place I want to wait in. More

Great job and Kudos to two services advisors: Raymond and Jessy for helping me on my issues for my 2017 Subaru Outback 2.5i Limited. Jessy for helping me on my issues for my 2017 Subaru Outback 2.5i Limited. More

Jesse was super easy to work with and got my car serviced and notified me of updates timely. Will definitely come back again for my next service appointment. and notified me of updates timely. Will definitely come back again for my next service appointment. More

The car wasn’t washed and filled with gas when I bought it like they said they would do. Floor Matts were covered in grease. had to throw one away. This was supposedly a new car. I had a great experience w it like they said they would do. Floor Matts were covered in grease. had to throw one away. This was supposedly a new car. I had a great experience with the guy in finance who went over all the warranties and signing of papers. But everything else was terrible. More

Britt went above and beyond when I was stuck in traffic heading to pick up my car. Britt stayed after normal hours to make sure that I was taken care of. Thank you! heading to pick up my car. Britt stayed after normal hours to make sure that I was taken care of. Thank you! More

Very helpful when I was in a hurry and running late for work. Great location! I will be coming back for all my car needs. work. Great location! I will be coming back for all my car needs. More