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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
June 06, 2021
I experienced very friendly and competent service with reasonable wait time. The New tire works well and old tire was left in trunk as requested. Thanks! reasonable wait time. The New tire works well and old tire was left in trunk as requested. Thanks! More
by DJHNETWORK
Verified CustomerEmployees Worked With
Faisal Zalmy
June 06, 2021
I’ve been taking my Toyota here for years for servicing. They provide excellent service - very helpful, professional, trusting and keep me updated on maintenance. THE BEST! They provide excellent service - very helpful, professional, trusting and keep me updated on maintenance. THE BEST! More
by JENNIFEREPSTEIN
Employees Worked With
Kevin
June 06, 2021
Poor communication delayed the repair for 2 days. Even more worrying, the car must have been parked near a painting site because it had tiny dots in of paint on the finish. Also, the inside of the car sm more worrying, the car must have been parked near a painting site because it had tiny dots in of paint on the finish. Also, the inside of the car smelled strongly of gasoline. Very poor service. More
by JJ
Employees Worked With
Chris (new employee) communicated poorly, but he recognized his error and tried honestly to fix the problems.
June 05, 2021
Jessy Lloyd of the Downtown Subaru Services Department was very helpful, knowledgeable and great to work with! Detail and follow up was also provided in a timely manner. was very helpful, knowledgeable and great to work with! Detail and follow up was also provided in a timely manner. More
by Anonymous1
Employees Worked With
Jessy Lloyd
June 05, 2021
Excellent and professional service, who made it so easy to lease a vehicle. I was in and out of there within a couple of hours, late on a Friday afternoon for that matter, which is saying a lot at a dealer to lease a vehicle. I was in and out of there within a couple of hours, late on a Friday afternoon for that matter, which is saying a lot at a dealership. More
by Hugo_Macy
Employees Worked With
Faisal Zalmy
June 05, 2021
The service was great. Brit went above and beyond to make sure that our car got fixed, that we stayed in the loop, and everything was done great. sure that our car got fixed, that we stayed in the loop, and everything was done great. More
by MFROHN1
Employees Worked With
Brit, Faisal Zalmy
June 05, 2021
Kevin explained what would be done, made appropriate pleasant small talk, recognized me when I approached him later, and offered to check battery when I mentioned how much driving I’d be doing. pleasant small talk, recognized me when I approached him later, and offered to check battery when I mentioned how much driving I’d be doing. More
by sharlars53
Employees Worked With
Kevin
June 05, 2021
Services have always gone well here but the staff is not the friendliest. They aren’t rude but sometimes it feels like you’re being ignored or paid attention to at the bare minimum. the friendliest. They aren’t rude but sometimes it feels like you’re being ignored or paid attention to at the bare minimum. More
by malloreydoerksen
Employees Worked With
Faisal Zalmy
June 05, 2021
Great customer service! The price was fair and the administrative staff were very friendly despite the COVID protocols.Subaru of Oakland is my go to service spot. administrative staff were very friendly despite the COVID protocols.Subaru of Oakland is my go to service spot. More
by gerrieca.deguzman
Employees Worked With
Jesse Lloyd
