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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

June 04, 2021

I always bring my Toyota to get service. This time oil I always bring my Toyota to get service. This time oil change. It was great service and fast. Also they recommend for more details for next servi More

by 1noyahoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
June 04, 2021

The sale team here Is has good product knowledge and processed the sale expeditiously. I appreciate their efforts to secure a better deal for me More

by dgardner5063
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Brown
June 04, 2021

Great job. Time estimate was accurate and work was done well. Front desk was friendly and efficient. Got a call when the work was done More

by maclen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
June 04, 2021

I don't need this. Now that I have two new batteries.I used to have air-conditioning. Now I don't. I had it when I first came in! A bit disappointing wouldn't you say! More

by margotmary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken and Dan
Jun 04, 2021 -

margotmary responded

Nice people. Very resposive and polite. I liked them!

June 04, 2021

Service person was helpful, and I appreciated getting 40% off of the price because of the coupon that was emailed to me. I also really appreciated rides home and back to the service center. More

by JULIENESNANSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
June 04, 2021

Had my 30k maintenance for a Subaru Forester and everything went well except I was taken by surprise by the price, I was charged $ 1k for a routine maintenance which I thought was a bit pricey, will More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
June 03, 2021

I wish I never bought my vehicle from Subaru, the car barely had 10k miles and it’s been falling apart both cosmetically and technically with batteries, tires, lockout, gas, and at least five recalls due More

by lahnh1454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy
June 03, 2021

Brought my Outback for a software update and the whole experience was nice and easy. From making appointment to dropping it off and picking back up. Jessy was great to work with. More

by SARAK.YAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy
June 03, 2021

The service was quick, but still excellent. They explained everything about the vehicle and the test drive was also a good experience before purchasing. Thank you More

by daystar007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
June 03, 2021

Staff are friendly and seem knowledgeable. Online appointments work well. We've only done routine maintenance so far so we don't know about more serious issues. Waiting area is comfortable. More

by hsmiler
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
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