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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
May 30, 2021
The service wasn’t good. The pick up and drop off service is gone. No one to call you back when is the service done. It was very terrible service at downtown Toyota is gone. No one to call you back when is the service done. It was very terrible service at downtown Toyota More
by zh123
Verified CustomerEmployees Worked With
Daniel
May 30, 2021
Every person was very helpful and patient. The work was done earlier than expected. Dave was my guy and he was wonderful. I am happy to recommend done earlier than expected. Dave was my guy and he was wonderful. I am happy to recommend More
by mldevane
Employees Worked With
David Jacobs was excellent , Faisal Zalmy
May 29, 2021
Everything went smoothly, from making the appointment online, meeting with the service advisor, maintaining communication and keeping me informed about the work, to picking up my vehicle. Everyone I talk online, meeting with the service advisor, maintaining communication and keeping me informed about the work, to picking up my vehicle. Everyone I talked to was friendly. More
by erlinda.legaspi
Employees Worked With
David Jacobs
May 29, 2021
Will never buy another car from this dealership. I bought a car a few weeks ago and it was turned over to me around 10 PM. When we woke up the next day my wife had mentioned that the car had a few scratches a car a few weeks ago and it was turned over to me around 10 PM. When we woke up the next day my wife had mentioned that the car had a few scratches on the car. We reached out to the gentleman that sold us the car and still have not heard from him or the dealership. What a disappointing experience and how could they sell cars to people like that? More
by victoraguayo11
Employees Worked With
Faisal Zalmy
May 29, 2021
I’ve been taking my truck to Broadway Toyota since 2017 Great service Friendly staff Quick response 5 start service I would definitely recommend this place Great service Friendly staff Quick response 5 start service I would definitely recommend this place More
by fsantos
Employees Worked With
I think the client service guys name is Dan but the guy at the kiosk outside the office space Has super customer service skills
May 28, 2021
The people are more interesting, and valuable as friends, than local politicians (yeah, wrong comparison). But it’s counterproductive to require this minimum word count. than local politicians (yeah, wrong comparison). But it’s counterproductive to require this minimum word count. More
by Zoavila
Employees Worked With
Will josh junior
May 28, 2021
Everyone was professional and helped me to go home with the car that I wanted. My man Richard deserves a raise for the effort that he puts into his job. the car that I wanted. My man Richard deserves a raise for the effort that he puts into his job. More
by tran.minh492
Employees Worked With
Richard
May 28, 2021
After spending $400+ on an oil change and maintenance service I was really disappointed that service does not include a car wash despite needing 5 hours to finish the job. service I was really disappointed that service does not include a car wash despite needing 5 hours to finish the job. More
by josephine.c.herron
Employees Worked With
Faisal Zalmy
May 28, 2021
It was easy to schedule a service at the time I requested. I was able to wait in a comfortable area while I waited. The service was completed in less than 2 hours. I was able to use a coupon to requested. I was able to wait in a comfortable area while I waited. The service was completed in less than 2 hours. I was able to use a coupon to save $25. Thank you. More
by chrissteigerwald
Employees Worked With
Jimmy Luong
