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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
February 24, 2023
Excellent service. Very efficient and professional. Daniel worked with my insurer very well and facilitated quick turn around on the repair and financial coverage. Very efficient and professional. Daniel worked with my insurer very well and facilitated quick turn around on the repair and financial coverage. More
by Treardon1
Verified CustomerEmployees Worked With
February 24, 2023
The staff is great, had a very good experience. Look forward to coming back for next service Look forward to coming back for next service More
by Naider
February 23, 2023
Workmanship is good but communication with the customer is lacking. Especially when trying to get through to the service department by phone. No one seems to ever answer the phone and you just get routed t is lacking. Especially when trying to get through to the service department by phone. No one seems to ever answer the phone and you just get routed to a general voicemail box. More
by BENREI
February 23, 2023
I’ve had positive experiences getting my car serviced here. Kevin especially has been great. He is the person I’ve interacted with the most. Very friendly and has gone out of his way to get my car when i here. Kevin especially has been great. He is the person I’ve interacted with the most. Very friendly and has gone out of his way to get my car when it was taking awhile for someone to bring it down. More
by Henryscott135
Employees Worked With
February 23, 2023
Joe is wonderful every time I come there. Friendly and really helpful. A pleasure to deal with which is rare these days in any customer service. Friendly and really helpful. A pleasure to deal with which is rare these days in any customer service. More
by JJVN
Employees Worked With
February 23, 2023
Efficient & thoughtful, noticed something extra that needed fixing, loved that he initiated that fix, much appreciated. needed fixing, loved that he initiated that fix, much appreciated. More
by janegreenfieldlcsw
Employees Worked With
February 23, 2023
Prompt at all levels. courteous at all levels. competent. Expensive - I could have had the same work done yet about 2/3 of the cost of a very good independent auto shop courteous at all levels. competent. Expensive - I could have had the same work done yet about 2/3 of the cost of a very good independent auto shop in Berkeley More
by Rwcheatham
Employees Worked With
Don’t remember the names
February 23, 2023
Friendly people in the service area, quick responses, and the team saved tires for me that helped me with a warranty issue. I really appreciate it. the team saved tires for me that helped me with a warranty issue. I really appreciate it. More
by mariodifalco
Employees Worked With
I’m sorry, but I can’t remember his name. But he was great.
