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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
Verified Customer
January 21, 2023
My Prius 12-volt battery died. After getting it charged by AAA, Downtown Toyota was able to replace the battery within 2 hours even though I arrived without an appointment. I rea After getting it charged by AAA, Downtown Toyota was able to replace the battery within 2 hours even though I arrived without an appointment. I really appreciated that! More
by ldougall16
Employees Worked With
Duke (I think)
January 21, 2023
Service advisor was outstanding and called me with updates and assistance in contacting battery settlement. Service was completed ahead of estimated time. updates and assistance in contacting battery settlement. Service was completed ahead of estimated time. More
by hhoushower
Employees Worked With
Jennifer - 5 stars
January 21, 2023
I had called because I wanted 2 more keys. They would call me back when they had them but then didn't. Then my service light came on so I called and said I only want to come if I can get my They would call me back when they had them but then didn't. Then my service light came on so I called and said I only want to come if I can get my keys. I came and left the truck and came back after work. I was told to sit and wait. They were having trouble programming the keys. Then it turned out they were working on the wrong truck. They hadn't touched my truck the whole day. I had to come back the next day. I did receive a significant discount - free keys -- I appreciated that but how can this happen? Crazy and ridiculous. A broken system for sure. More
by BOYD90
Employees Worked With
January 21, 2023
My recent experience here with Bryce was super helpful and great! Went above and beyond! I have always had really great experiences at this service center. and great! Went above and beyond! I have always had really great experiences at this service center. More
by MALAYA.TUYAY
Employees Worked With
January 20, 2023
They had my towed car for 2 days. I scheduled the appt in advance. It seems like the first day, they only determined the battery wouldn’t charge and would need to be replaced. I scheduled the appt in advance. It seems like the first day, they only determined the battery wouldn’t charge and would need to be replaced. More
by ALAMEDADEB
Employees Worked With
