Downtown Toyota-Subaru of Oakland

Horrible customer service I waited outside in the freezing cold for three hours only to be told they couldn’t help me freezing cold for three hours only to be told they couldn’t help me More

Knowledgeable, friendly, courteous, very interested in helping you find the car right for your needs, understanding the pros and cons of various cars, and very interested in helping you with financing a n helping you find the car right for your needs, understanding the pros and cons of various cars, and very interested in helping you with financing a new car tailored to your capacity. More

Took forever like 6 months to get a catalytic converter. If you need one of those try elsewhere If you need one of those try elsewhere More

Flexible drop off time, Speedy work. Excellent communication. They do not upsell you on extra work. Excellent communication. They do not upsell you on extra work. More

Best dealer experience I’ve ever had. Super fast and easy entry, nice people. They even have a free Lyft within 5 miles if you need it (I was on bicycle). Very straightforward, no hard pu Super fast and easy entry, nice people. They even have a free Lyft within 5 miles if you need it (I was on bicycle). Very straightforward, no hard push-sell. Fast and efficient on the tail end too. Totally the opposite of another Suburu service center. I’m going here from now on. More

He was amazing! Very polite! Got my vehicle super fast, he kept me in touch with everything Very polite! Got my vehicle super fast, he kept me in touch with everything More

The service personnel puts things to change but never change them! It’s on the sheet that’s to change but the new part is never there! change them! It’s on the sheet that’s to change but the new part is never there! More

Really great service. They went above and beyond to take carevof me and my car. They went above and beyond to take carevof me and my car. More

I was lied to and feel there was fraud done to me Kevin Goh was not honest on a few things while handling my car and I was charged for a service he said he would do without charge and never quoted me a pri Goh was not honest on a few things while handling my car and I was charged for a service he said he would do without charge and never quoted me a price The first I heard about the price is when I picked my car up When I picked my car up there was a big chunk of my back seat ripped out That was not like that when it was dropped off and my electric windows did not work I tried contacting Kevin but he did not answer nor return my call until the following day After I sent in a survey I informed him about the back seat he said it was his problem He also lied to me about replacing my car battery and the battery in my key Lies bad service and damage to my car More

Convenient location. Spacious and clean. Easy to schedule appointments on line. Professional services. Easy parking. Good coffee. Improvement areas: 1. Need much bett Spacious and clean. Easy to schedule appointments on line. Professional services. Easy parking. Good coffee. Improvement areas: 1. Need much better restrooms. I've seen better ones at gas stations. Separate mens and women's please. 2. Could use more comfortable and warm waiting area. Curren one is stark. More