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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,975 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,975 reviews

November 01, 2022

It took me over an hour to get checked in. My appointment was at 9am and I didn’t get checked in until 10:15 or so. More

by SDIMOND7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know who I worked with
November 01, 2022

Service was as expected. Nadar provided superb customer service. Everything was great and would recommend to anyone. More

by TRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadar
November 01, 2022

Terry is rude when I knew about and asked for the deals that were offered to me before going in. I wish some one else helped me. Very passive aggressive. More

by alyssadavila36
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Terry
November 01, 2022

Service was excellent and car was delivered as promised Patrick was professional, courteous and demonstrated sincerity during our interactions - Subaru is fortunate to have him. More

by Andy martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2022

Very friendly and good service. They were very fast and my car was ready to go much sooner than expected. More

by nickycohen6468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2022

Thank you for the good and quick service on our Subaru Forester. We really appreciate it. More

by MIKEBNORMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2022

I will never bring my car back to Oakland Subaru. The check engine light is still on how am I going to pass smog? More

by diannepierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2022

I brought in my Forester to have cross bars installed onto the roof rack. They estimated 3 hours, but was done in 2. Instead of waiting at the service location, I went to eat breakfast. Downtown Subar More

by EDGARW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narinder
October 30, 2022

Great place for service. Quick service and helpful service writers. Thank you keeping me posted on my vehicle More

by PLESS1798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2022

I traded in my car for a new one yesterday at Downtown Subaru in Oakland. This the 2nd Subaru we've had, and couldn't be happier with the service provided to me to help me understand all of my buying opti More

by LAURENSABER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Rowan, Jonathan JD Dixon
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