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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
Verified Customer
October 28, 2022
Service manager, Kevin Goh, is main reason I use your service department because he’s honest and recommends needed work. Technicians who service my truck are also good, even though I have not met them. K service department because he’s honest and recommends needed work. Technicians who service my truck are also good, even though I have not met them. Kevin has advised me since 2015 and hope he’s there when we purchase a hybrid vehicle in the future. More
by wongodcra
Employees Worked With
October 28, 2022
Patrick assured me that my issue would be solved immediately. I received a phone call within a few hours and I was able to pick up my vehicle at no charge. immediately. I received a phone call within a few hours and I was able to pick up my vehicle at no charge. More
by fujiiroy
Employees Worked With
October 26, 2022
Service is always completed in a timely manner. Service Dept reaches out to make sure oil changes, and necessary maintenance is done on schedule. Service Dept reaches out to make sure oil changes, and necessary maintenance is done on schedule. More
by melissacandersonmft
Employees Worked With
Oscar
October 26, 2022
Joe and Nader are terrific and really watched out for me! I was having some battery issues, Joe went out of his way to find out that it was covered under warranty. It took him some digging, but he found it. I was having some battery issues, Joe went out of his way to find out that it was covered under warranty. It took him some digging, but he found it. I really appreciate their effort in helping me out. More
by DENNISOHANLON
October 26, 2022
Service staff was prompt, courteous and very helpful in assisting us with our vehicle’s serve needs. assisting us with our vehicle’s serve needs. More
by ryan@nwmnhra.irg
Employees Worked With
October 26, 2022
What is the point of an appointment time if the work can't be done for hours? can't be done for hours? More
by asorkey
Employees Worked With
October 26, 2022
High cost service with no options discussion; cracked windshield when took car back: went back to discussed when realized and answer was “weird, we don’t put pressure on windshield “; did not complete wo windshield when took car back: went back to discussed when realized and answer was “weird, we don’t put pressure on windshield “; did not complete work as I asked; considering that I spent 2.5k; I have been servicing there for over 10 years and I owned 3 Toyota, I believe I deserve better More
by g_begossi
Employees Worked With
Oscar 2919
