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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,975 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,975 reviews
October 12, 2022
A bunch of scammers and liars. Car advertised at 36k but ends up being 43k and make you pay for all adds on… grand final price is over 60k Once again DO NOT GO THERE… they will R Car advertised at 36k but ends up being 43k and make you pay for all adds on… grand final price is over 60k Once again DO NOT GO THERE… they will ROB you More
by Mbovary71
Verified Customer
October 12, 2022
Friendly, informative, and on time service. Most importantly, keeps my 2017 Outback running like new. Most importantly, keeps my 2017 Outback running like new. More
by evelyn22
Employees Worked With
October 12, 2022
Very kind and professional and kep the appointment time well and explain very clearly what they find out and what they did for the visit. well and explain very clearly what they find out and what they did for the visit. More
by jyoon0909
Employees Worked With
October 12, 2022
Your salesman(Merlin) and support staff were phenomenal. Not pushy, straight forward. I will buy a car from him again in the next six months. Now on the finance side, it’s very disappointing. This perso Not pushy, straight forward. I will buy a car from him again in the next six months. Now on the finance side, it’s very disappointing. This person all he wanted to do is sale the maintenance programs I did not need. He would not take no for an answer. Very pushy, and I will say that he almost put your sale in jeopardy. Not sure how many different ways I had to tell him politely that I was not interested. More
by Edcuadra1981
Employees Worked With
Merlin, I would give this salesperson a 10 if one was available.
October 11, 2022
Fast. Efficient. I've been taking my car here in aug 2021 and So far they are a very reliable Toyota service center. Efficient. I've been taking my car here in aug 2021 and So far they are a very reliable Toyota service center. More
by dt
Employees Worked With
Other Employees :
Gentleman who brings out the car at pickup. Super nice guy always willing to help
October 11, 2022
Great service. Took my car in immediately & was finished sooner than I expected. Vern Chao is friendly & efficient. Thank Vern for the outstanding service. Carole C Took my car in immediately & was finished sooner than I expected. Vern Chao is friendly & efficient. Thank Vern for the outstanding service. Carole Corbett More
by carolecorbett
Employees Worked With
October 10, 2022
Technician “Safety check” didn’t chk spare tire and this left me in very dangerous situation! This makes me wonder what else was not checked when the tech checked the boxes and wrote the pressure on the for left me in very dangerous situation! This makes me wonder what else was not checked when the tech checked the boxes and wrote the pressure on the form hat he/she completed. I won’t be returning to Subaru for anything. More
by TomF
Employees Worked With
October 09, 2022
Efficient and friendly service they got the work done earlier than they estimated and it was very convenient earlier than they estimated and it was very convenient More
by javaidn01
Employees Worked With
October 08, 2022
Patrick is amazingly knowledgeable, attentive, patient, and take his job very seriously thank you Patrick Neil, thanks for everything you do in parts I have the best team ever when I bring my car for and take his job very seriously thank you Patrick Neil, thanks for everything you do in parts I have the best team ever when I bring my car for any kind of service More
by Erikau34
