Downtown Toyota-Subaru of Oakland

The agent knew everything about the crosstrek. Answered all my questions with patience and kindness. I got a ride home, and didn’t have to wait in lobby. Tho next time I’ll bring my laptop and wor Answered all my questions with patience and kindness. I got a ride home, and didn’t have to wait in lobby. Tho next time I’ll bring my laptop and work in one of the available work booths. More

Daniel was helpful and accurate about my car’s issues. Everyone was friendly and kind. Everyone was friendly and kind. More

I’ve been coming there for the past 12 years. I bought my Toyota Corolla there. The service has always been great and my car is still running beautifully. I bought my Toyota Corolla there. The service has always been great and my car is still running beautifully. More

always like going here. they were very accomodative and responsive to my concerns. fixed what i needed. they were very accomodative and responsive to my concerns. fixed what i needed. More

My catalytic converter was stolen and I brought it to Toyota. I was in a long line of cars to get a catalytic converter but once it was my turn in line Kevin was able to finish my car within 2 days (or m Toyota. I was in a long line of cars to get a catalytic converter but once it was my turn in line Kevin was able to finish my car within 2 days (or maybe less). I also was due for a major service and Kevin explained each service my car was due for. I am super happy to have my car back and am super grateful for this service that kevin provided. He should get a raise! More

I have been coming here for years and always left pleased with their service. Easy to schedule and ready when they say it will be finished. with their service. Easy to schedule and ready when they say it will be finished. More

Daniel gave good advice on preventing loss of keys. Asking customers to write a specific number of words makes me annoyed Asking customers to write a specific number of words makes me annoyed More

They went out of their way to get the price I wanted without a lot of haggling. without a lot of haggling. More

I believe good work is still being done at this service center. My concern is that the results of the 27 point inspections aren’t shared until customer picks up the car and reads the inspection report. Th center. My concern is that the results of the 27 point inspections aren’t shared until customer picks up the car and reads the inspection report. This means a customer needs to schedule additional discussion with service advisor to determine if another service is needed. Advisor used to advise customer after the tech review so that any additional service suggestions would discussed snd possibly fixed as part of the original service appointment. More

I recently purchased a (slightly) used car at Downtown Subaru Oakland. The whole process was seamless- from the sales associate (Rogelio aka Junior) answering all my questions in detail, to the paperwork Subaru Oakland. The whole process was seamless- from the sales associate (Rogelio aka Junior) answering all my questions in detail, to the paperwork and document handling with JD. There was some snafu with the spare key availability, but this was rectified by the team at the Service department within a reasonable time. I have no reservations recommending this business. I’m happy to continue working with the service department should the need arise- convenient hours/location, and very responsive staff!!! More