Downtown Toyota-Subaru of Oakland - Service Center

No reply to my question about missing scissor jack after new tires fitted. Total disrespectful new tires fitted. Total disrespectful More

Paid too much for unfinished and unsafe service. Shame on them! Car was leaking oil Shame on them! Car was leaking oil More

Although remaining representative was polite & seemed genuinely helpful, the service center has become grossly understaffed, overpriced & hard to get what we felt was thorough service. genuinely helpful, the service center has become grossly understaffed, overpriced & hard to get what we felt was thorough service. More

Have had mixed experiences in the past, but Patrick was the most helpful and attentive advisor I’ve worked with at Subaru Oakland. Staffing was short handed during my last visit but Patrick found a way to the most helpful and attentive advisor I’ve worked with at Subaru Oakland. Staffing was short handed during my last visit but Patrick found a way to make it one of the smoothest visits I’ve had in recent memory. More

Great customer service. The rep had good follow through and was super helpful. I also feel like he was really honest and acted with integrity. The rep had good follow through and was super helpful. I also feel like he was really honest and acted with integrity. More

Great service thanks for fixing my brakes and for responding quickly with any necessary information. responding quickly with any necessary information. More

This was the first time since John Rowe retired that I took my Subaru in for service. My current Subaru is my third, in the past I have always been served by John, who can beat that? Nevertheless, all wen took my Subaru in for service. My current Subaru is my third, in the past I have always been served by John, who can beat that? Nevertheless, all went very well, Bryce was very professional and nice. All my car needed this time was an oil change. In the future, I hope all will be as smooth as this time. Regarding sanitize the vehicle, I have no idea, I was not present. FYI, I don’t like surveys and usually don’t answer them. More

Staff is always friendly and helpful. They advised on best strategy to prevent catalytic converter theft and helped to get installed They advised on best strategy to prevent catalytic converter theft and helped to get installed More

They always provide great service for my subarus. I've owned three Foresters over 23 years and have always been satisfied with the service provided by Downtown Toyota-Subaru of Oakland I've owned three Foresters over 23 years and have always been satisfied with the service provided by Downtown Toyota-Subaru of Oakland More

Giving a two-star review because they didn’t fix my infotainment system despite my repeatedly telling them it was broken. infotainment system despite my repeatedly telling them it was broken. More