Downtown Toyota-Subaru of Oakland - Service Center

Making the online appointment was easy and there were available spots on a Saturday morning on short notice. There was a bit of a wait on Saturday because they was only one service associate, but other t available spots on a Saturday morning on short notice. There was a bit of a wait on Saturday because they was only one service associate, but other than that it was fine and I was able to get my car back quickly. More

The gentleman who wrote up my service information was incredibly nice and helpful Used to be hard to get through on the phone but that has finally improved incredibly nice and helpful Used to be hard to get through on the phone but that has finally improved More

Brandon was extremely helpful, understanding, kind, and accommodating in getting my windshield replaced. Thank you! accommodating in getting my windshield replaced. Thank you! More

Great and consistent service across the different representatives I have dealt with over the years. No surprises. No time wasted. Quality work representatives I have dealt with over the years. No surprises. No time wasted. Quality work More

Daniel was very helpful, professional, and easy to talk to. I recommend this dealership for Toyota service. to. I recommend this dealership for Toyota service. More

I purposely choose Downtown Toyota for service even though I bought my 2022 Toyota at another dealership that is closer to home. The mechanics are excellent & the other employees are helpful & polite. though I bought my 2022 Toyota at another dealership that is closer to home. The mechanics are excellent & the other employees are helpful & polite. Plus Downtown Toyota is close to Piedmont Avenue, one of my favorite business districts in Oakland. The service is completed quickly & correctly & that keeps me coming back. I unconditionally recommend Downtown Toyota for service. More

Great service. They really helped me in a time of need. I appreciate them here! They really helped me in a time of need. I appreciate them here! More

Agent was so helpful (sorry can’t remember his name) and squeezed me in for a quick service. The waiting area is quite comfortable and includes help yourself tea/coffee. squeezed me in for a quick service. The waiting area is quite comfortable and includes help yourself tea/coffee. More

I will never take my vehicle to this Subaru service center again!. I took my car in for its routine service 6 months ago and purchased the prepaid maintenance plan through this dealer. I was advised by center again!. I took my car in for its routine service 6 months ago and purchased the prepaid maintenance plan through this dealer. I was advised by the service advisor "Bryan" and "Brandon Proctor" that there was not much savings in electing it and would be better to pay as you go. I trusted there opinion and decided to cancel my 6 year 75,000 mile maintenance plan firmly based on there recommendation. fast forward to July and my 60,000 mile service is due and I was quoted 1700.00 for the service?????? I decided to call the maintenance provider to see if the major 60,000 mile would be covered and was advised that the plan I had would have covered the service!!!. Now I am out the maintenance plan and definitely will not service my car with this shop!! More

The staff was friendly and efficient. Everyone I talked to was helpful and knowledgeable. The service took less time than expected. Everyone I talked to was helpful and knowledgeable. The service took less time than expected. More