Downtown Toyota-Subaru of Oakland - Service Center

Vern Chao took the time to listen to my concerns regarding my previous service in March which did not quite meet my expectations. When i picked up my car, Vern made sure every concern was addressed regarding my previous service in March which did not quite meet my expectations. When i picked up my car, Vern made sure every concern was addressed and made right. I will continue to bring my Venza to this dealer for service due to Vern’s integrity, honesty and attention to detail. More

Kevin Goh is always extremely helpful. My repair was done several hours before promised. I’ve been taking my 215 Lexus 450h there for several years. Always satisfied. My repair was done several hours before promised. I’ve been taking my 215 Lexus 450h there for several years. Always satisfied. More

On time, professional staff, easy access, convenient options. I trust this service provider but it is expensive. options. I trust this service provider but it is expensive. More

Told me my tire could not be repaired and needed to be replaced. Repaired at a tire shop for $30. No new tire needed. Had to wait a LONG time for my car to be serviced. Inadequate vending machines w replaced. Repaired at a tire shop for $30. No new tire needed. Had to wait a LONG time for my car to be serviced. Inadequate vending machines with no snacks and supplies not available for coffee. Rest rooms inaccessible for people who cannot use stairs. More

Prompt service. . staff courteous & professional. No problem with communications. Explained services that were needed. Would recommend . staff courteous & professional. No problem with communications. Explained services that were needed. Would recommend More

They have always taken good care of our car at very reasonable prices We had work done here after a long drive home from SoCal and found out it was covered under warranty which the other dealership reasonable prices We had work done here after a long drive home from SoCal and found out it was covered under warranty which the other dealership was not willing to give us More

Team is very communicative and friendly. I feel valued and that my car's best interests are a priority.. I feel valued and that my car's best interests are a priority.. More

Good timely service, customer service was above and beyond. I highly recommend this place for its service beyond. I highly recommend this place for its service More

Convenient and rarely any problem getting maintenance & repair, although I suspect it would be cheaper elsewhere. repair, although I suspect it would be cheaper elsewhere. More

The desk staff personnel are very Friendly. Mechanics provide timely service. Their valet service is the icing on the cake! Mechanics provide timely service. Their valet service is the icing on the cake! More