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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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July 20, 2022

Very good working with Kevin! Did not like call from salesman from Subaru before visit. More

by LMTDOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2022

Service was prompt ant thorough. This dealer is closest to me so I’m happy it’s good. More

by kathleen.donohue123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2022

The service at the front desk has always been great. What I didn’t like is that while I was having my car serviced your sales department was contacting me wanting to buy it. That felt shady and invasive More

by LISAAPPPLEYARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2022

Kind, thoughtful, well mannered, I have been taking my car to them for years now. More

by WILLGOH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2022

Good, efficient service. I always know that things will get taken care of with Kevin in charge. More

by sarahmathtutor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2022

Service advisors are always friendly and helpful. They are careful to explain each service provided. More

by marianne_s_05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2022

I was supposed to have a major service when I arrived for appointment was told I could not get a ride back to my home. Screw you guys! I’ve gone to you for years and this is good bye xxxxxxx More

by pieddtm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Hocter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2022

I am always happy to bring my car in for service. I feel that it receives the best attention. More

by GERYGILBERT29573
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2022

I took my car in for a service and actually paid for a premium service ahead of schedule. I needed to connect to the battery. And my son pointed out there is a bolt or clamp missing on some type of ??? More

by luckideba
Recommend Dealer
No
Employees Worked With
Don't remember
July 16, 2022

Great service and very courteous. We have always had good experiences with the team here. More

by JZWICKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
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