Downtown Toyota-Subaru of Oakland - Service Center

It’s the kind of dealership that I would like to take my Subaru Forester for service. Subaru Forester for service. More

When the service manager was a woman, the department ran smoothly and efficiently. Since then, it's usually chaos. There was 1 person to do EVERYTHING on my last visit. He told me he had been alone checkin smoothly and efficiently. Since then, it's usually chaos. There was 1 person to do EVERYTHING on my last visit. He told me he had been alone checking cars in and out/ answering phones, etc for 2 months. I offered to answer phones for the poor guy. More

Patrick was professional and made sure our family vehicle got the work it needed. He is thoughtful, customer service oriented & a real leader on his team got the work it needed. He is thoughtful, customer service oriented & a real leader on his team More

Bryce was an excellent professional and was very responsive to my needs for my Subaru. responsive to my needs for my Subaru. More

Every person I’ve dealt with in the service department has been friendly and helpful. They share their knowledge and expertise with the client. has been friendly and helpful. They share their knowledge and expertise with the client. More

Friendly, easy to schedule, great customer service , pricing is fair for maintenance, and provides shuttle services pricing is fair for maintenance, and provides shuttle services More

Service was quick and easy—Sam made a good job of attending to me, even without a prior appointment. He was communicative and upfront about the time and cost. attending to me, even without a prior appointment. He was communicative and upfront about the time and cost. More

They appear to have completed the safety recall properly. It's would have been helpful had they told me they'd relocated the service department. It's would have been helpful had they told me they'd relocated the service department. More

Everything is great, except I have been twiddling my thumbs, waiting forever for my driver's side taillight to come in! It's been SO long that my memory has returned, I have had two Diagnostics and two thumbs, waiting forever for my driver's side taillight to come in! It's been SO long that my memory has returned, I have had two Diagnostics and two visits to the mechanics More

Service was quick and easy. Patrick and his colleagues were super helpful - got my car back the next day after a 4:00 dropoff - quick turnaround Patrick and his colleagues were super helpful - got my car back the next day after a 4:00 dropoff - quick turnaround More