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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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June 07, 2022

The customer service department was fast, efficient and they communicated exactly when the car would be done. I've taken all of my Subarus here and have always been very pleased with the work. More

by leslieellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2022

Smooth and quick service - went in for two recalls and picked up the same day. Highly recommend! More

by chang.linxi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2022

Work got done quickly…waiting area very comfortable…Patrick was very knowledgeable and provided helpful advice. More

by daleogar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2022

The customer service & parts department were very efficient & helpful during my last visit at Subaru downtown Oakland! professional, precise and managed to turn my car troubles around and have me ba More

by moutoncurtis0
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2022

Courtesy and efficient. They made clear what the service would be. Alerted me when ready. More

by bwtkoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 06, 2022

Patrick did a good job walking me through my service for my oil change and tire rotation. More

by johnliang757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2022

Car was not repaired the first time. Then it a few days to diagnosed and repair. More

by IYUNGTAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2022

The location is convenient. Their work is professional and thorough. The staff is friendly, responsive, and efficient. More

by MARK.KULAWIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2022

Great Customer service. I showed up after hours and assistant Service Manager Bryan Robertson opened the office and took my car in so I wouldnt have to come back to drop it More

by earlhill2430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Foreman
June 04, 2022

The dealership fixed a window but it failed to operate again six months later. They discovered the problem and fixed the window mechanism free of charge More

by Rdcsf2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
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