Downtown Toyota-Subaru of Oakland - Service Center

Easy to make an appointment. Drop off and pick up was convenient. Delivered on what was asked. Drop off and pick up was convenient. Delivered on what was asked. More

Efficient, explain everything in detail and are very accommodating to a service plan that fits my budget. accommodating to a service plan that fits my budget. More

I appreciate the personnel attention given by the service agent who did the paperwork. I can’t remember his name but he was very nice and attentive. agent who did the paperwork. I can’t remember his name but he was very nice and attentive. More

Vehicle wasn't ready on the day it was originally promised and no one called me to tell me it would be delayed by a day. promised and no one called me to tell me it would be delayed by a day. More

The people who work here are very helpful and polite. They changed my tires when servicing my car and everything went very smooth. Had my car back later in the Day with no issues. They changed my tires when servicing my car and everything went very smooth. Had my car back later in the Day with no issues. More

They sold additional services to my son who is not registered owner of car, to him - he's only 18. We have a 8 year service warranty plan which covers all services, and the extra services were not aut registered owner of car, to him - he's only 18. We have a 8 year service warranty plan which covers all services, and the extra services were not authorized. I think they took advantage, and needed to refund the extra charges to an oil change that cost us $160 when it should have been free with my service plan. Will seek other Subaru service centers in future. When I complained they just patronized me and told me they'd "take care" of any issues we have in the future. NO< JUST GET IT RIGHT and ask the registered. owner of car for any additional services offered. BASIC CUSTOMER SERVICE. More

I was able to get an appointment right away, communication was clear and the time estimate for the service was right on. communication was clear and the time estimate for the service was right on. More

Good work for the right price on time. Time time time is good, very very good 😊 Time time time is good, very very good 😊 More

Very timely and communicative! They were done right when they said they’d be done. They were done right when they said they’d be done. More

I always receive excellent service when I bring my Car in, it’s ready in a timely manner, and they Always explain what has been done. in, it’s ready in a timely manner, and they Always explain what has been done. More