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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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May 01, 2022

My Toyota truck has been well maintained by Downtown Toyota. Timely courteous service. Reasonable wait. More

by JAYPEDEMONTE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2022

Wonderful service. Appreciate the service reminders throughout the year. Helps keep my older car running perfectly. More

by robinsonmsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

I bought a 4 year coverage package when I bought the car. Got it serviced and checked for a battery recall. The next day, the battery gave out. I replaced. An error message popped up. Had it towed to the de More

by lj1chayee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vern Chao
3.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

Please update phone number on file. 925.326.8797 for Hollie for the vehicle under Sasha Dansky. More

by hvanheusen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kirker
April 29, 2022

Kevin was very helpful and had my car ready when he said he would. He also gave me some helpful suggestions about my AC/heating. More

by DINGOKARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

The service was slow and I felt like everyone was too busy to help me except for one person who helped me get out of the door. I think his name was Vey? Thanks for his help! More

by ANGELCAL
Recommend Dealer
Yes
Employees Worked With
Vey. I can’t remember his name but it was short and unique
April 29, 2022

The service department is generally very good and recently the service reps seem to have gotten even better. Appoints are very available More

by n5802f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2022

Amicable staff and dependable service; I was able to get some parts replaced without hassle. More

by lukehob3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

Prompt response, professional and trustworthy service. I am very happy with the service team and their flexibility. More

by Bergit Mueller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

I liked because the have a good service they listen what you have to say More

by IBRAHIMADBUA21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Danielle Kirker
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