Downtown Toyota-Subaru of Oakland - Service Center

The dealership is great, everyone tried their best to help me out with my new truck. However, I didn’t really enjoy my service, people at the service department were very unresponsive with my concerns an help me out with my new truck. However, I didn’t really enjoy my service, people at the service department were very unresponsive with my concerns and questions More

for me it is excellent service and very good staff thank you I would recommend it with my relatives you I would recommend it with my relatives More

Great service — especially liked the car service e provided to get to and from the center provided to get to and from the center More

Kevin was incredibly helpful & attentive. Great service from this location, always! I’ll always come here if I can Great service from this location, always! I’ll always come here if I can More

Awesome communication good humor. Best person ive had ever in oakland. Have no more words Best person ive had ever in oakland. Have no more words More

Staff is always super helpful and professional. Check in process is a bit confusing, though. Check in process is a bit confusing, though. More

Staff was friendly and was able to provide relatively quick feedback when they inspected my car. quick feedback when they inspected my car. More

Terrible service. I brought my car in for a check engine light and they charged me $225 to tighten the gas cap. Even worse while they had my car they disabled its air I brought my car in for a check engine light and they charged me $225 to tighten the gas cap. Even worse while they had my car they disabled its air conditioning. I guess they expect me to pay them to fix it but I’ll never bring my car back to that dealership. I don’t trust them. I’m going to buy a new car. Any brand except Toyota. More

Rotated tires but didn’t check the pressure which was dangerously low. Took full payment for some touch up paint months ago, never called to say it was ready for pickup, then had to order it when we went dangerously low. Took full payment for some touch up paint months ago, never called to say it was ready for pickup, then had to order it when we went in to inquire after nearly 6 months had passed, saying they were out of stock when we paid for it, and no one did anything about it but did take our money . Hmmmm More

It is always a pleasure to deal with Downtown Toyota Subaru of Oakland and I have been taking my 2017 Subaru Crosstrek there since the beginning. They take excellent care of my car and I would recommen Subaru of Oakland and I have been taking my 2017 Subaru Crosstrek there since the beginning. They take excellent care of my car and I would recommend them to anyone who needs service. I appreciate all your hard work. Thank you More