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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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April 20, 2022

My last service was good. The Ser ice agent was excellent in taking care of my need. I appreciated his professionalism and concern. More

by shipper94605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
April 19, 2022

Patrick and all of my previous car associates have always gone above and beyond and are always on time. More

by jessica.gelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2022

Every time I have my car serviced here, it’s quick and painless. The appt system is easy to use. Drop off and pick up, painless. And every person I’ve interacted with have been transparent and friendly. More

by lporlaris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2022

The service manager was so kind and nice. Got us a ride home with Lyft. Everything seemed well done. For a $2,300 service, I wish the technician would have reset the interior calendar and c More

by stevecompass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know anyone else’s name! All were nice.
April 18, 2022

I had wonderful service. The team was quick, clear, and very friendly. They also addressed all my concerns. More

by CLJ0110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Danielle Kirker
April 18, 2022

The folks in the service department are great. Very responsive and accommodating with scheduling. Worked with Daniel and he made the experience very easy. More

by Marie Masters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2022

Bryan was wonderful. Unfortunately bad final check of the car. I had all of my tires replaced and when leaving/driving on the road 3 out of the 4 tires were low pressure. More

by brittanymorgan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan
April 18, 2022

I really the personable demeanor of. yhe Service staff. Especially Daniel. He was very understanding, explained the service process and kept me informed of the.progress. I really like More

by LALITHA.RANGARAJAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2022

The service is always excellent and I’m contacted to see if I want to proceed with what they find. My car has been serviced here for years and I’m always satisfied. Thank you More

by STIEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2022

Toyota Oakland on Broadway Auto Row I try for the first time after refusing to return to any dealer ship because of an bad Experience at Toyota One. My was I surprise by the transparency of everything up f More

by mrdfrancis5374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 16, 2022 -

mrdfrancis5374 responded

Grateful customer

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