Downtown Toyota-Subaru of Oakland - Service Center

My service, as always was awesome. It was last minute and they had me in and out so fast. Just wish my warrant hadn’t run out the month before. It was last minute and they had me in and out so fast. Just wish my warrant hadn’t run out the month before. More

Commitment to genuine Toyota parts is admirable but useless if it will take more than a month to find a replacement; especially when a catakytic converter is stolen while traveling. Even worse then to useless if it will take more than a month to find a replacement; especially when a catakytic converter is stolen while traveling. Even worse then to be charged for the inspection. More

Great service, was done the same day, notified me immediately when my vehicle was ready immediately when my vehicle was ready More

My advisor was great and I was very pleased. the best thing is they provide me with the ride home. the best thing is they provide me with the ride home. More

Great people great service delivered as promised don’t know what else to say except a good dealership. know what else to say except a good dealership. More

I received quick and professional service. Staff are friendly and helpful. I was very satisfied. Staff are friendly and helpful. I was very satisfied. More

Really easy service. Drop off and pick up easy and quick. Recommended service and went with it. Got a text when it was done. Drop off and pick up easy and quick. Recommended service and went with it. Got a text when it was done. More

Super straight forward, car was done in the time frame they set, was actually completed a bit early. they set, was actually completed a bit early. More

Poor customer service. And obnoxious sales staff when attempting to reach someone in service area. And obnoxious sales staff when attempting to reach someone in service area. More

The service took about 4. 5 hours to perform a routine maintenance including oil change. The service staff did not update the sticker on my wind shield and an USB cable was mi 5 hours to perform a routine maintenance including oil change. The service staff did not update the sticker on my wind shield and an USB cable was missing when the car was returned to me. Scheduling an appointment was difficult. This dealership doesn't pick up their phones or return messages.. I managed to schedule online and asked if the parts department has the parts required for my car. Instead of receiving a confirmation, I was repeatedly harassed by sales team trying to sell me a new vehicle.. if it wasn't for the pre-paid plan I cannot cancel, I would not come here... More