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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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April 06, 2022

Bought a used car here. When the car developed problems after 31 days, they pretty much hung me out to dry. They had said, at purchase that they’d be my service providers. H More

by maggierob9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Employee names not given to me.
April 06, 2022

Amazing staff! Great help, and no surprises on what I was charged or what my car needed. The woman who answers the phone is grouchy and has lost her temper a couple More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Kirker
April 06, 2022

The service was very friendly and quick. They offered me every deal available to get my car in good shape. More

by ohroxyflores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Danielle Kirker
April 06, 2022

It had very good service, very quick and considerable. Also offers lyft pickup. highly recommend More

by tonyyt5
Recommend Dealer
Yes
Employees Worked With
Jimmy Luong
April 06, 2022

Good thorough work, which I really appreciated. Customer service was also quite good. But zow, the cost! Quality maintenance has just gotten very expensive. But I feel that I got good quality More

by cunklemahoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
April 06, 2022

My go to technician Armando! Very professional and repair everything in a timely manner and even found other problems that needed to be addressed. More

by Tony twins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs
April 05, 2022

Vern was professional, knowledgeable, and down to earth. I felt he cared. He explained the work to be done and informed me how long it would take and that he will call me when ready. He did everything he More

by ZTOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2022

Really great service: Easy to schedule apt, always on time. Clear communication. Friendly staff. Pay for your transport back home. More

by wraplan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2022

The staff was great, service was very good. Car service was timely. They were also able to give me a ride home. I will happily go back for my next service. More

by DIANEMONTGOMERY1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2022

Prompt service accurate diagnostic and enabled me to safely return to San Diego My service advisor kept me updated and completed the job ahead of time More

by joanebeling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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