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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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April 04, 2022

Friendly people and fast service. Good communication. Every thing went smoothly and it was easy to get an appointment. More

by nicholasportalupi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Luong, David Jacobs, Jessy Lloyd, MUHAMMAD LODHI, Danielle Kirker
April 03, 2022

Service was amazing and incredible helpful. I believe it was Dave who helped me and great communication and so nice. More

by ky.carlson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jacobs
April 03, 2022

They were efficient and and explained everything that my car needed I am always impressed with them and their service. Also, when I arrive. The wonderful gentleman at the front entrance desk welcomes me b More

by fredoradarmstadtb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2022

Service advisor was rude and did not allow me to explain situation before interrupting, did not know what he was talking about and could not solve my issue. Vern was great, Kevin (?, guy nearest the door at More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2022

Service center does a nice job. Efficient, good service. My car was ready ahead of schedule. More

by tjkaraca
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2022

Great customer service! Good service experience and helpful staff. Thanks for helping take good care of my Subaru! More

by RLQUINN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2022

The service representative was kind and tried his best to give me my car as soon as possible as I waited in the area. More

by RODRIGUEZ3ROSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Robinson
April 01, 2022

Courteous, prompt,friendly, reliable, honest, Helpful, good proximity,. Diverse staff, helpful,constructive suggestons,respectful, and pleasant More

by ANNIQUEMITCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2022

John Rowe was the best. Would like to know who replaced him?Him was honest and always look out for the customer. More

by dlrobarts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rowe
April 01, 2022

I was very happy. The service manager accommodated my schedule and communicated throughout. Much appreciated. More

by jwilson9095
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
How am I supposed to remember this 2 weeks later? Send these more timely.
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