Downtown Toyota-Subaru of Oakland - Service Center

took about a week to tell me they couldn’t work on my car. Service was friendly but there was hardly any communication at all and took pretty long to not work on my car car. Service was friendly but there was hardly any communication at all and took pretty long to not work on my car More

Patrick, as always, is the best. After having my car serviced last fall at this location, it was an easy decision to come back for my routine service appointment. After having my car serviced last fall at this location, it was an easy decision to come back for my routine service appointment. More

They gave me all the wrong info about the service - how long it would take and they told me they could give me a ride back to my house and then refused when I got there. One guy there was really nice but t long it would take and they told me they could give me a ride back to my house and then refused when I got there. One guy there was really nice but the other was downright rude. I will never return. More

Patrick provided professional support my onyx was delivered as expected clean and all issues addressed - courtesy and friendliness go a long way in the service industry - great attitude delivered as expected clean and all issues addressed - courtesy and friendliness go a long way in the service industry - great attitude More

We were in for routine service. Kevin made it simple to make the appointment. The car was ready when predicted. Thank you. Kevin made it simple to make the appointment. The car was ready when predicted. Thank you. More

They are friendly and courteous. The facility is clean. They have lots of flexible hours of availability. They get your car finished with plenty of time to spare The facility is clean. They have lots of flexible hours of availability. They get your car finished with plenty of time to spare More

COVID related staffing is inadequate. Checking in was pretty slow. That is all. And there’s no more. Checking in was pretty slow. That is all. And there’s no more. More

Repair shop in a convenient location. Representative was efficient and provided an accurate car repair estimate. Representative was efficient and provided an accurate car repair estimate. More

I came in for a second opinion David Jacob’s did a great job and told me the only thing that needed repairs were the brakes. Thank you for saving me alot of money. job and told me the only thing that needed repairs were the brakes. Thank you for saving me alot of money. More

Smooth process all the way through. Good communication from the service advisor. It’s nice that they provided Lyft for me. Good communication from the service advisor. It’s nice that they provided Lyft for me. More